Solutions Specialist - Senior bei Fedex

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Company:

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Mumbai

Scheduled Weekly Hours:

48

Worker Type:

Regular

Posting Start Date

18-Sept-2025

Posting Close Date:

18-Sept-2025

Job Family:

FXE-MEISA: Solutions Specialist

Position Summary:

Grade :  13

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

What your main responsibilities are

1. Design cutting-edge KM solutions that leverage the latest technologies and methodologies to meet diverse stakeholder requirements.
2. Engage with stakeholders to understand their needs, gather requirements, and provide expert guidance on potential KM solutions.
3. Act individually or collaborate in cross-functional project teams in the execution of projects, ensuring seamless collaboration and successful delivery.
4. Provide support in initiatives to explore and implement innovative technologies and practices that enhance the organization’s solution offerings.
5. Continuously monitor, assess and optimize the performance of solutions, ensuring they meet or exceed business and stakeholder expectations.
6. Identify potential risks in solution design and implementation, and develop strategies to mitigate these risks effectively.
7. Create detailed documentation and reports on solution designs, implementations, and performance metrics to ensure transparency and facilitate knowledge sharing.
8. Provide training and support to end-users and team members to ensure successful adoption and utilization of implemented solutions.
9. Conduct market and industry analysis to stay informed about emerging trends and technologies that could impact solution development and delivery.

Focus Areas :

Knowledge Mgmt & Process Excellence :

• MD connects to gain insights into the KM requirements and gaps, enabling targeted and impactful interventions around documentation, business transition needs

• Design and project manage COE specific business skill programs across behavioral, technical, and functional areas to address central and team-specific needs

• Develop and design a tech enabled KM platform to share and easily access knowledge across the group

• Establish and maintain effective knowledge management practices to facilitate institutionalization of organizational knowledg• Conceptualize and plan bi-lateral and shadow immersions to promote cross-functional collaboration and knowledge sharing

• Develop metrics to measure and track outcomes and make data-driven decisions to elevate the overall efficacy of program initiatives

• End to End vendor management

• Work with executive leadership extracting key priorities, ideas and objectives, translating those into creative strategies and product

• Drive the creation and refinement of content strategies tailored to address specific business objectives, ensuring continuous growth and learning

• Partner with subject matter experts, instructional designers, graphic designers, and programmers for content development initiatives

What we are looking for  :

Education: Masters degree or equivalent in business or related field.

Relevant work experience in designing, maintaining, and/or implementation of solutions to complex business situations based on the following number of years:
Standard: Three (3) years
Senior: Four (4) years

Knowledge, Skills and Abilities
• Advanced skills with business software, spreadsheet applications and/or graphics or web development
• Ability to plan and work on multiple assignments concurrently
• Ability to present solutions to leadership
• Strong interpersonal skills. excellent written, oral and presentation skills

What you can expect to get

Attractive remuneration package includes:

•  Attractive remuneration package includes:
•  Salary as per agreed compensation structure
• Tuition Assistance
•  Incentives (Bonus / AIC)
•  Great Working Environment

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects.

• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Work-life balance programs including hybrid work arrangement. WFH (work from home) and office
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and much more…

Jetzt bewerben