Business Analyst - CAO hiring bei CLBPTS - All Lines of Business
CLBPTS - All Lines of Business · Bengaluru, Indien · Onsite
- Professional
- Optionales Büro in Bengaluru
About the Team
Oracle Health, part of Oracle Corporation, is a global leader in healthcare technology solutions. We partner with healthcare providers worldwide to streamline operations, improve patient outcomes, and drive digital transformation in the healthcare ecosystem. Our teams work at the intersection of technology and healthcare, delivering solutions that matter.
The Customer Entitlement Services (CES) team plays a pivotal role in validating customer assets and entitlement data for Oracle Health. By ensuring accuracy and compliance, CES supports the Customer Deal Desk (CDD), Client Renewals, and Sales teams in executing critical business transactions seamlessly.
Role Overview
As a Business Analyst, you will be responsible for validating and managing customer entitlement data, ensuring accuracy in Oracle Health systems, and supporting multiple business functions with reliable contract and asset information. This role is central to enabling smooth renewals, expansions, migrations, and other key business transactions while improving operational efficiency and compliance.
Responsibilities
Key Responsibilities
- Build entitlement reports, billing obligations, cashflow summaries, termination, and migration reports to support CDD and CSS teams.
- Research entitlement data in both legacy Cerner and Oracle systems.
- Identify and resolve data quality issues, including cleanup of entitlement records.
- Collaborate across teams to assist with resolution of issues impacting invoicing, billing, quoting, or contracting.
- Provide additional research and documentation support on customer contracts where needed.
- Support CES activities across global accounts as required.
- Prioritize requests based on organizational needs and customer impact.
- Report completed tasks and actions, ensuring project/task closure.
- Learn and implement new processes to improve consistency, compliance, and efficiency.
Required Skills
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in working with enterprise systems (Oracle/Cerner experience preferred).
- Ability to interpret customer contracts and transactional metadata.
- Strong collaboration and communication skills across cross-functional teams.
- Organizational skills to prioritize tasks effectively in a fast-paced environment.
Shift Details
Shift Timing: 2:00 PM – 11:00 PM / 6:00 PM – 3:00 AM IST
Self-Assessment Before You Apply
Ask yourself these Yes/No questions:
- Do you have experience working with customer entitlement data, contracts, or enterprise systems?
- Are you comfortable analysing and resolving data quality issues with accuracy and attention to detail?
- Can you collaborate effectively with multiple teams to resolve billing, invoicing, or contract-related issues?
- Are you willing to support global accounts, including region-specific contracts?
- Are you comfortable working in a 2:00 PM – 11:00 PM / 6:00 PM – 3:00 AM IST shift?
#LI-DNI
Qualifications
Career Level - IC2
Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
