Clinical Lab Assistant Manager bei undefined

The Clinical Lab Assistant Manager demonstrates problem resolution and personnel management skills. He/she reports directly to the Clinical Lab Manager on all clinical related items. He/she reports to both the Clinical Lab Manager and the Lab Administrator for personnel management items. He/she should function in conjunction with other managers and foster teamwork in the clinical lab. This person is responsible for performing all procedures in the clinical laboratory and demonstrates knowledge and skills related to the various procedures performed in the Clinical Laboratory. The Clinical Lab Assistant Manager must work with other management staff to ensure at least one manager is available at all times. He/she assists with staff supervision and direction, competency assessment, and ongoing performance documentation. This position requires organizational skills, self-motivation, and excellent communication skills along with a high level of independent judgment and accuracy. He/she must have a desire to develop professionally.

ESSENTIAL FUNCTIONS:

· Perform job responsibilities as stated in the MT and MLT job descriptions.

· Under the direction of the Clinical Laboratory Manager, verify test procedures to establish performance criteria, including accuracy and precision of each test and test system.

· Monitor a quality control program appropriate for the testing performed and maintain acceptable levels of analytic performance. Provide employee guidance to ensure these levels are maintained throughout the testing process.

· Resolve technical problems and ensure remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.

· Assist with competency assessments for technical staff.

· Ensure patient test results are not reported until all corrective action has been taken and the test system is functioning properly.

· Identify training needs and ensures testing personnel receive regular in-service training.

· Evaluate and document performance of phlebotomy staff twice in the first year of employment and yearly thereafter.

· Assist with interview and application process for all personnel.

· Ensure that an approved procedure manual is available to all personnel.

· Assist with other duties related to proficiency testing, quality control and quality assurance and assist the Laboratory Director in their role.

· Other duties and special projects as assigned.

REQUIRED QUALIFICATIONS:

· Must be MLTASCP, MT ASCP, or MLS ASCP registered or eligible.

· Must have strong theoretical background attained through a minimum of an Associate of Science degree in Laboratory Technology, Biology, or Chemistry.

· Five years of experience in a high complexity clinical laboratory is required. Andrology experience preferred.

· Must have a strong mechanical background with an ability to troubleshoot instruments.

· Must have experience with laboratory inspections from regulatory agencies.

· Must demonstrate strong management skills and have previous experience effectively supervising a work team.

· Must have strong communication skills and have strong deductive logic and reasoning skills.

· Must demonstrate the ability to organize and prioritize tasks; have interpretation and problem solving skills.

· Must be self-motivated and have flexibility for changing situations.

· Strong computer skills, ability to use basic office equipment.

· Strong ability to follow procedures and protocols is essential.

· Must be organized with a strong ability to multi-task, prioritize, have strong attention to detail, and a strong ability to utilize time efficiently.

· Must have a strong ability to act independently as well as be able to work effectively in a team.

· Must have excellent customer service skills, exhibiting courteous, compassionate, and respectful treatment of internal and external customers at all times.

· Must have excellent communication skills and make it a priority to consistently communicate positively and professionally with all staff members, physicians and patients.

· Must demonstrate the ability to be a team player and possess a willingness to perform duties that are assigned or delegated in a timely manner.

· Participate in identifying problems and suggesting solutions.

· Maintain confidentiality of all work information.

· Maintain strict confidentiality for all patient and clinic information, consistent with established security and confidentiality policies and HIPAA regulation at all times.

· Understand and assess for domestic violence and child abuse issues and reporting responsibilities. Will report concerns to Medical Director and Clinical Laboratory Manager.

· Ability to work weekends, and holidays on a rotating basis with other teammates.

WORK ENVIRONMENT

This job operates in a professional office and clinical setting with frequent use of medical instrumentation and equipment, supplies and materials. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones, photocopiers, scanners, and filing cabinets.

The duties of this position involves an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills and splashes from them. Appropriate protective measures are required for every employee engaged in these tasks. The duties of this position also involve occasionally exerting 75 pounds of force, and/or up to 35 pounds of force frequently.

While performing the duties of this job, the employee is regularly required to talk, see, and hear. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with arms and hands. Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; operation of standard office machines and equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

EQUAL EMPLOYMENT/ANTI-DISCRIMINATION

CCRM is an equal opportunity employer and does not discriminate on the basis of Race, Color, Religion, Creed, National Origin, Ancestry, Sex, Pregnancy, Age, Sexual Orientation (including transgender status), Physical or Mental Disability, Marriage to a Co-Worker, or for anyone engaging in Protected Activity (opposing a discriminatory practice or participating in an employment discrimination proceeding). Additionally, this employer does not tolerate any employees engaging in discriminatory behavior based on any of the aforementioned protected classes.

PRE-EMPLOYMENT REQUIREMENTS

All offers of employment by this employer are conditional upon the incumbent’s successful completion of pre-employment screenings, including a criminal background check, drug screen, educational and prior employment verification, professional reference checks, and verification of the incumbent’s eligibility and authorization to work in the United States.

This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.