Evaluator, ASCP Credentialing bei None

Job Summary:

The Evaluator role is essential for maintaining the integrity of verifying eligibility for ASCP / ASCPⁱ  Board of Certification credentialing examinations, optimizing procedures for the processing of applications, and elevating the examination applicants’ experiences. 

• Reviews and evaluates supporting documentation submitted by applicants, to determine if current eligibility requirements have been met.
• Responds to questions and supports ASCP Customer Relations regarding credentialing examination eligibility requirements, the process for submitting the online application/documentation, and application submission status.
• Maintains applicant database records and processes all correspondence with applicants, candidates, and Program Directors. 

Special Characteristics:

Organized, detail-oriented, reliable, punctual, and able to prioritize and manage various tasks are essential qualities. Ability to work independently and as a member of a team. Strong communication and collaboration skills are required. Excellent customer service skills, both verbal and written, are essential for providing customer support. Must be proficient in technical skills for processing online, computer-based procedures, and maintaining databases.

Duties/Responsibilities:

• Responds to correspondence/inquiries for assigned examination credential categories.
• Audits examination applications by reviewing documentation submitted to verify eligibility requirements have been met.
• Evaluates application submissions and documentation submitted for comprehensiveness and accuracy according to procedural standards.
• Maintains the status of applications in the Personify evaluation module and any related information in contact tracking in the customer record.
• Supports administrative activities as assigned. 

Required Skills/Abilities: 

• Proper grammar and vocabulary utilized in both verbal and written communication are required. 
• Effective communication skills are necessary to organize, structure, and communicate information and ideas clearly.
• Courteous and professional customer service is essential.

Education and Experience:

• Associate degree preferred.
• Minimum of one (1) year of related experience.

* Pay is competitive and commensurate with experience

Equal Opportunity Employer: /Individuals with Disabilities/Protected Veteran