Quality Assurance in Metal Plating - FT $1500 Signing Bonus bei AVTEC FINISHING

Description

Job Title: Customer Service Rep / Billing (will train the right candidate)

(Employment/staffing agencies - please do not reach out about this ad. We only hire direct.)

Company/Location: Avtec Finishing / New Hope MN

Shift: 7:30a - 5p M-Th & 7:30a - Noon F + OT as needed (these hours are approximate and will be specified upon hire)

Pay: $25.00/hour (DOQ)

(Reviews: 60 days and 6 months, then twice a year, which may come with a rate increase, providing the employee meets company and performance standards)

Signing Bonus: $1500 (current employees are not eligible for signing bonus)

At Avtec Finishing, we don’t just provide quality metal finishing — we take pride in delivering precision, reliability, and outstanding customer care. As a member of our team, you’ll join a company that values its employees, rewards hard work, and offers opportunities for growth.

Why You'll Love Working With Us

• Regular wage reviews: At 60 days, 6 months, and twice a year thereafter, with the opportunity to earn up to $1/hour more within your first 6 months based on performance.
• Robust benefits package: Medical, dental, vision, 401k, legal, pet insurance, and more.
• Company-paid perks: Life insurance, short-term & long-term disability, 401k matching, and training.
• Time off: Paid holidays, PTO, and Sick Time
• Extra rewards: Attendance incentives, performance bonuses, and opportunities for advancement.

Quality Assurance Technician - experience preferred! Even better if the experience came from a metal plating background. Do you have an eye for catching imperfections in a product? Can you handle customer's concerns? Are you proficient in word, excel, outlook, and making phone calls? Can you work with a team to figure out causes of imperfections? Are you detail oriented to make sure paperwork is completed correctly? Someone that wants to earn a good living, while providing our customers with quality finishes that get delivered on time. An employee that will actively participate in protecting our reputation for high standards. A hardworking, smart, energetic, dedicated employee with a can-do attitude and an awesome attendance record. A real problem solver.

Every employee plays an important role in our success. Proud to offer a compensation package that includes a better than average wage, benefits, paid holidays, PTO, sick Time, regular reviews, attendance rewards, bonuses, and more!.

Requirements

General Duties:

• Inspect in-process and completed product to ensure compliance with customer requirements and company quality control standards.
• Troubleshoot testing problems, writing and auditing or maintaining quality procedures.
• Provide analytical support to quality assurance engineer or manager.
• Contract review responsibilities.
• Answer customer call questions regarding quality issues and/or concerns.
• Enter cost of quality data into system.
• Update and maintain company specification library.
• Certify plating process on orders requiring certifications.
• Inspect and review orders in non-compliance area with NRB personnel for internal and customer return jobs.
• Complete non-conformance, root cause analysis and corrective action paperwork when required by customer.
• Calibrate and maintain records for all inspection equipment: gauge pins x-ray, edi-mag testers (weekly, monthly, annually).
• Maintain daily charts and calibration records for ovens.
• Review test data as required by Department Manager.
• Interact with customers ina professional manner on quality and customer service issues.
• May train production personnel in aspects of the quality program or working with suppliers or customers on quality issues.
• Assist in shipping when required.
• Other duties and responsibilities as assigned.

Education (Preferred):

• 4 years of quality assurance experience in a plating environment or 2 years customer service/office experience
• Quality Assurance certification/training or equivalent experience required.
• CEF certification preferred.
• Plating experience helpful.

Required Skills:

• Previous experience and working knowledge of quality systems processes and procedures required (ISO and NadCap).
• Outstanding customer service skills and the ability to maintain composure in stressful situations.
• "Whatever it takes" mentality with strong desire to satisfy the customer.
• Good organizational skills and the ability to give clear instructions.
• Working knowledge of our plating process characteristics and limitations.
• Ability to read and interpret blueprints and drawings.
• Ability to maintain a regular and reliable attendance record.
• Ability to manage multiple jobs at the same time.
• Fluency in reading, writing, clearly speaking and understanding of English.
• Ability to work independently without supervision.

Things to consider prior to applying:

• The Company follows strict security protocols that include securing (lock up) personal mobile devices and access is only allowed during authorized breaks and in authorized areas.
• Attendance is critical to our success and it is tightly managed.

Ready to Join the Team?

If you’re motivated, reliable, and ready to build a rewarding career with a company that truly values its people, we’d love to hear from you.

• Upload a current resume & answer the questions provided (completing this task provides a little insight into you and helps us determine the best candidates to interview). Thoughtful answers are expected.
• No need to reach out and verify if the application was received. If you receive an email/text response when you submitted the application, then you'll know it was received.
• If you are selected for an interview, you will be contacted via text/email. (As part of our selection process, while onsite for an interview, you MUST PASS A BASIC MATH TEST within 10 minutes to move on to the interview phase.)
• Expect a response within 14 days of your application.

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Security: This position operates within a a secure manufacturing facility. All employees must adhere to strict security policies including restrictions on personal electronic devices, access control, and documentation procedures.

Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply!

Work Authorization / Security Clearance:

The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

For more information on our company, visit:www.TheLindgrenGroup.com