Server & Storage Engineer bei Riverside Technologies Inc

Description

Riverside Technologies, Inc. is currently seeking a Server & Storage Engineer. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! As a Server & Storage Engineer, you will be responsible for implementing, supporting, and maintaining server, storage, and virtualization environments based on design specifications. RTI has multiple levels of engineers with various responsibilities, including:

• Designing, implementing, monitoring, and managing RTI’s customers’ server and storage infrastructure
• Maximizing uptime and performance of critical systems
• Modifying, repairing, and upgrading server and storage systems
• Field Engineering up to 50% travel

What You’ll Be Doing:

• Providing onsite and/or remote support for servers, storage arrays, hypervisors, and backup systems
• Designing and implementing server and storage solutions, including virtualization, SAN/NAS, and cloud integrations
• Installing, configuring, and supporting servers (Windows, Linux, VMware, Hyper-V) and enterprise storage systems (SAN, NAS, DAS)
• Monitoring server performance, storage utilization, and system health, investigating faults, and resolving issues for our customers
• Performing system upgrades, patch management, firmware updates, and capacity planning
• Working with OEMs, distributors, third-party support, and service vendors to ensure systems meet performance and availability expectations
• Providing technical assistance and support for incoming issues related to servers, storage, operating systems, and virtualization platforms
• Communicating accurately, concisely, and professionally with the customer about repair steps taken, parts ordered, and time estimated until completion
• Maintaining documentation and communicating updates to project teams and customers
• Performing other related duties as assigned

Requirements

What You’ll Need:

• Bachelor’s degree or equivalent experience in information technology, computer science, or related field preferred
• Server, storage, and virtualization certifications highly desired: HPE, VMware VCP, Microsoft (MCSA/MCSE), Dell EMC, CompTIA Server+
• Knowledge of backup and disaster recovery solutions (Veeam, Commvault, etc.) is a plus
• 1 year in field service support role supporting a variety of server and storage environments
• 3+ years' experience in server, storage, and virtualization design and deployment is highly desired
• Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays
• Must be available for varying shifts depending on customers’ needs
• Ability to maintain a high degree of professionalism in actions, demeanor, and dress
• Must have exceptional driving record and have a valid driver’s license
• Regular reliable attendance
• Must be able to pass drug screening and background check
• Must have ability to move equipment weighing up to 50 lbs.
• Must be able to climb ladders and be comfortable working at heights of 3-40 ft.

What You Can Look Forward to:

We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.

PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.

CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.

TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.