Director of Operations bei Reformed Theological Seminary

Description

Reformed Theological Seminary exists to serve the Church by preparing its leaders, through a program of graduate theological education, based upon the authority of the inerrant Word of God, and commitment to the Reformed Faith. Candidates interested in this position will need to align with and support Reformed Theological Seminary’s Mission, Vision, and Core Values. To review our Purpose Statement in detail please visit our website at https://rts.edu/about/purpose

The RTS Charlotte Director of Operations reports jointly to the Campus President and the Chief Operating Officer. This position is responsible for overseeing the daily operational and administrative functions of the campus, ensuring that all physical, logistical, and personnel support systems run smoothly and efficiently. The ideal candidate will be highly organized, detail-oriented, and capable of managing a broad range of responsibilities, including facilities oversight, event coordination, internal communications, and campus-level HR processes. This role also serves as a key liaison between the campus and institutional offices, providing leadership that promotes hospitality, operational excellence, and alignment with RTS’s mission.

Every effort has been made to ensure a complete job description. However, this document in no way implies that these responsibilities are the only duties you may be required to perform. The omission of specific duties does not exclude them from the position, especially where the work is similar, related, or a logical assignment for the role. Reformed Theological Seminary is an Equal Opportunity Employer and does not discriminate. All employment decisions are based upon qualifications, merit, and business need.

Essential Job Functions

Facilities and Campus Operations:

• Oversee all facility-related functions, including maintenance, custodial services, repairs, security access, and vendor contracts.
• Coordinate campus safety and emergency preparedness efforts, including alarm systems, drills, and incident response protocols.
• Manage space allocation, room setup, and logistical support for campus events and classroom needs.
• Serve as the primary point of contact for facility projects, coordinating with the RTS Finance team on capital repairs or improvements.
• Monitor operational budgets and approve invoices related to facilities, maintenance, and general campus services.

Administrative Coordination and HR Support:

• Serve as the primary point of contact for campus-based hiring needs; collaborate with the RTS HR team to post positions, screen applicants, coordinate interviews, and onboard new hires.
• Lead recruitment efforts for staff and student worker positions in partnership with hiring managers and HR.
• Provide interim work coverage or coordinate temporary staffing support during personnel gaps.
• Oversee onboarding for new employees, including workspace setup, orientation, and paperwork completion.
• Coordinate annual staff performance evaluations and ensure timely submission.
• Track student worker time and budget allocations, confirm payroll accuracy with HR.

Communication and Campus Integration:

• Manage the distribution of campus-wide announcements in collaboration with the campus President.
• Coordinate with department heads and institutional offices (Finance, HR, Communications, IT) to support smooth campus operations.
• Support hospitality and logistical needs for events, including space, refreshments, and audiovisual setup.
• Serve as an administrative resource for students and staff, responding to inquiries and ensuring follow-through.

Requirements

Qualifications, Education, and Experience

• Bachelor’s degree in business, management, human resources, or a related field.
• 2+ years of experience in a management position in a business office or higher education.
• Excellent communication, project management, and problem-solving skills.
• Proficiency in Microsoft Office and familiarity with budgeting and HR systems.

Cognitive and Physical Demands

• Requires the ability to manage multiple tasks and deadlines simultaneously.
• Must demonstrate strong attention to detail, organization, and critical thinking skills.
• Requires the ability to work independently and make decisions in alignment with institutional policies and campus needs.
• Frequent collaboration with staff, faculty, students, and institutional departments requires effective interpersonal and communication skills.
• Must be able to analyze and resolve operational or administrative issues in a timely and professional manner.
• This position requires prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds occasionally.
• Regularly required to walk campus grounds and navigate stairs and buildings.
• Occasional physical activity is required for event setup or minor maintenance tasks.
• Must be able to respond promptly to operational or facility needs during standard and non-standard hours.