- Professional
- Optionales Büro in Pune
About Aptia
Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.
With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.
Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.
And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.
Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.
Job requirements
What can you expect?• Becoming a part of a high performance team
• Understand the Pension Administration Business
• Taking complete ownership of end to end delivery of the assigned pension administration lifecycle tasks
• Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via strong operational rigor and delivery. Also ensuring that all compliance and regulatory requirements are met and maintained to Mercer standards
Being bold in thinking and bringing innovative solutions to any barriers faced, through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working
• As part of your day-to-day responsibilities you will be working on member requests for managing their pension funds and communicating with them through a combination of letters/ email channels; ensuring all aspects of a customer's pension enquiry are resolved.
What is in it for you?
Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time.
As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference.
Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right.
As a Marsh and McLennan Company colleague, you will also receive additional benefits such as:
• A competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• A great working environment
• Flexible benefits packages to suit your needs and lifestyle
• Future career opportunities across a global organisation
Preview to our current base policies:
• Maternity benefits: Sum insured for normal delivery is INR 65,000 and C-section is INR 75,000.
• Mental health on IPD (up to full sum insured) and OPD (up to 40,000) to cover Psychiatric and related treatments
• Home care and treatment up to INR15,000 (COVID related) covered per member
• Hotel quarantine up to INR 50,000 (COVID related) covered per member
• Make shift or temporary hospital treatment up to INR15,000 (COVID related) covered per member
• Enhanced colleague experience through Benefitme portal (one stop self-service for enrolment & tracking of claims)
Voluntary top up:
• Sum Insured options: 2 Lacs, 3 Lacs and 5 Lacs
• All benefits same as base except for Mental illness on OPD basis
• Although completely voluntary, colleagues would be encouraged to enroll considering dependents age & pre-existing health conditions
• Corporate buffer would be made available on exception basis only, provided colleagues have taken a top up plan
• 6 months instalment option through payroll
• New Joiners would be able to opt for Top-up upon joining within a 30 day window
We will count on you to:
• Exceeding customer expectations by delivering business SLAs – Turnaround time, Accuracy, Productivity, NPS,
• Effective/Accurate reporting of key metrics and reviews with relevant stakeholders
• Timely response to all requests received from all stakeholders.
• Good Communication (Written and verbal) and interpersonal skills
• Flexibility and adaptability – as the role will demand to switch between tasks and work on urgent ad-hoc requests
• Willingness to work in shifts
What you need to have:
• Graduate in any field
• Minimum 2 years experience overall
• Good Communication (Written and verbal) (Must have)
• Strong command in MS Office tools (especially MS-Excel, MS-Word, Outlook). (Must have)
• Strong Defined Contribution / Defined Benefits technical knowledge (preferred)
What makes you stand out?
• Strong analytical and problem-solving skills
• Ability to work with large quantities of data
• Good communication, collaboration and people skills
• Strong ability to plan and manage numerous processes, people and priorities simultaneously
What can you expect?
• Becoming a part of a high performance team
• Understand the Pension Administration Business
• Taking complete ownership of end to end delivery of the assigned pension administration lifecycle tasks
• Contributing to making a positive difference to the lives of the end customers and exceeding client expectations via strong operational rigor and delivery. Also ensuring that all compliance and regulatory requirements are met and maintained to Mercer standards
Being bold in thinking and bringing innovative solutions to any barriers faced, through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working
• As part of your day-to-day responsibilities you will be working on member requests for managing their pension funds and communicating with them through a combination of letters/ email channels; ensuring all aspects of a customer's pension enquiry are resolved.
What is in it for you?
Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time.
As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference.
Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right.
As a Marsh and McLennan Company colleague, you will also receive additional benefits such as:
• A competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• A great working environment
• Flexible benefits packages to suit your needs and lifestyle
• Future career opportunities across a global organisation
Preview to our current base policies:
• Maternity benefits: Sum insured for normal delivery is INR 65,000 and C-section is INR 75,000.
• Mental health on IPD (up to full sum insured) and OPD (up to 40,000) to cover Psychiatric and related treatments
• Home care and treatment up to INR15,000 (COVID related) covered per member
• Hotel quarantine up to INR 50,000 (COVID related) covered per member
• Make shift or temporary hospital treatment up to INR15,000 (COVID related) covered per member
• Enhanced colleague experience through Benefitme portal (one stop self-service for enrolment & tracking of claims)
Voluntary top up:
• Sum Insured options: 2 Lacs, 3 Lacs and 5 Lacs
• All benefits same as base except for Mental illness on OPD basis
• Although completely voluntary, colleagues would be encouraged to enroll considering dependents age & pre-existing health conditions
• Corporate buffer would be made available on exception basis only, provided colleagues have taken a top up plan
• 6 months instalment option through payroll
• New Joiners would be able to opt for Top-up upon joining within a 30 day window
We will count on you to:
• Exceeding customer expectations by delivering business SLAs – Turnaround time, Accuracy, Productivity, NPS,
• Effective/Accurate reporting of key metrics and reviews with relevant stakeholders
• Timely response to all requests received from all stakeholders.
• Good Communication (Written and verbal) and interpersonal skills
• Flexibility and adaptability – as the role will demand to switch between tasks and work on urgent ad-hoc requests
• Willingness to work in shifts
What you need to have:
• Graduate in any field
• Minimum 2 years experience overall
• Good Communication (Written and verbal) (Must have)
• Strong command in MS Office tools (especially MS-Excel, MS-Word, Outlook). (Must have)
• Strong Defined Contribution / Defined Benefits technical knowledge (preferred)
What makes you stand out?
• Strong analytical and problem-solving skills
• Ability to work with large quantities of data
• Good communication, collaboration and people skills
• Strong ability to plan and manage numerous processes, people and priorities simultaneously
How to apply
If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.
Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.
If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
