Manager of Central Control bei San Francisco Bay Area Rapid Transit District (BART), CA

About the Department

Pay Rate
Non-Rep Payband 10: $165,374.00 (Annual Salary Minimum) - $250,542.00 (Annual Salary Maximum)

*Initial salary will be between $165,374.00 - $226,663.25 annually to commensurate with education and experience

Reports To
Assistant Chief Transportation Officer, Central Control

Current Assignment
This announcement will be used to establish an eligibility list for vacancies that may occur within the next twelve (12) months.

Directs, manages, supervises and coordinates operations and activities on assigned shift of the Central Control Division within the Transportation and Service Department; coordinates and responds to emergency situations and service delays; coordinates assigned activities with other divisions, departments and outside agencies; provides highly responsible and complex administrative support to the Assistant Chief Transportation Officer, Central Control; and performs related duties as assigned.

Preferred candidate(s) will demonstrate considerable field experience in workforce management, crisis management, maintaining system performance (planning, coordinating, controlling, routing, tracking, dispatching), carrier assessment capabilities, and deploying best transportation practices in Automatic Train Operations (ATO), Communications Based Train Control (CBTC) or Positive Train Control (PTC) environments.

Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process
External applicants may only apply online, at www.bart.gov/jobs.  Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.  

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART.  Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties.  Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Position Duties

1. Manages and administers the daily operations and activities of the District’s Central Control Division in the Transportation Department related to the safe and efficient movement of all revenue and non-revenue rail service vehicles on mainline track ways and remotely controlled or monitored systems within revenue operations.
   
   
2. Implements and administers the operational goals, objectives and priorities for Transportation Department programs.
     
3. Analyzes and plans transit operations, recommends improvements and modifications or elimination of services to improve passenger experience and increase ridership.
    
4. Manages system-wide on time performance; develops strategies for delay mitigation; implements strategies to mitigate system congestion.
    
5. Maintains revenue schedules and implements strategies to minimize the impact of delays of revenue services.
    
6. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
    
7. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
    
8. Makes primary decisions in emergency management to prevent damage to equipment and injury to personnel and passengers.
    
9. Motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
    
10. Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.
     
11. Serves as the liaison for Central Control operations with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues.
     
12. Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence.
     
13. Provides responsible staff assistance to the Assistant Chief Transportation Officer, Central Control.
     
14. Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to District central control programs, policies and procedures as appropriate.
     
15. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit vehicle central control operations.

Minimum Qualifications

Other Qualifications

Knowledge of:

• Heavy rail systems and equipment and train station operations
• Principles and practices of transit vehicle passenger safety
• Safety principles pertaining to the operation of transit vehicles
• Emergency procedures relating to transit vehicle operation
• Policies and procedures for emergency response to fatalities, derailments, fired and major events
• Equipment and systems used to monitor transit system operations
• Methods and techniquesof managing transit operations service delays and emergencies
• Principles and practices of budget preparation and administration
• Principles of supervision, training and performance evaluation
• Occupational hazards and standard safety practices
• Related Federal, State and local laws, codes and regulations

• Participating in the management of a comprehensive transportation system central control program
• Supervising, training and evaluating staff
• Participating in the development and administration of division goals, objectives and procedures
• Assisting in the preparationand administration of large program budgets
• Preparing clear and concise reports
• Researching, analyzing and evaluating new service delivery methods and techniques
• Interpreting and implementing emergency guidelines and procedures
• Assisting in managing of transit delays and emergency response
• Operating office equipment including computers and supporting word processing and spreadsheet applications
• Minimizing passenger delay and train disruptions
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in supportof goals
• Interpreting and applying Federal, State and local policies, laws and regulations
• Communicating clearly and concisely, both orally and in writing
• Establishing and maintaining effective working relationships with those contacted in the course of work