Inside Sales - Customer Service base bei Blue Sky Pest Control

Blue Sky Pest Control is hiring full-time New Client Specialist (Inside Sales); $45,000 - $75,000+ (hourly plus commission). This position works onsite at our main office in Gilbert, Arizona.

What You Will be Doing

As a New Client Specialist, you'll be the first point of contact for prospective customers. Your main responsibility will be to handle inbound calls from individuals interested in our services. By listening attentively to their needs, you'll recommend the ideal Blue Sky program to address their unique situations.

Key aspects of your role include:

• Engaging with Prospective Customers: Handle inbound calls, understand customer needs, and recommend the appropriate Blue Sky program.
• Sales Funnel Management:Efficiently manage and track your sales funnel to ensure a smooth customer journey.
• Proactive Outreach: Reach out to existing customers to offer additional beneficial services, enhancing their experience and satisfaction with Blue Sky.

Why This Is a Great Opportunity

• Consistent and stable work environment. Blue Sky Pest Control has never had a layoff or furlough, even in 2020. We’ve experienced consistent growth every year in business (est. 1999).
• Competitive pay and comprehensive benefits package. We offer a 401K with employer match, medical, tele medical, mental health, dental, vision, holiday pay and paid time off.
• Opportunities for continued learning and advancement. We provide an extensive training program and a formal progression model. Your earning potential increases as your knowledge and skills grow.
• Work with a winning team. Blue Sky has been ranked the #1 pest control company by Ranking Arizona for the last 6 years.
• Find a long-term home.  Enjoy a supportive work culture surrounded by knowledgeable team members invested in your success

This May Be a Great Fit If…

• You enjoy making new clients happy. You are genuinely excited to help inbound clients choose the correct services for their needs. Our mission is to exceed customer expectations. New Client Specialists contribute to our mission by listening generously, educating patiently, and offering only needed services.
• You see the glass half full. You strive to maintain a positive attitude, even in adversity.  You handle challenging situations with integrity, keeping all interactions positive and proactive.
• You communicate effectively. You communicate effectively with potential clients, existing customers, and team members, proactively addressing questions and concerns (e.g. explanation of services, account set up, scheduling services, payment setup, rescheduling, satisfaction surveys).  You use proper etiquette when communicating via phone and digital formats (email, text, chat).
• You are comfortable with technology. You are capable of learning new software platforms.  You are comfortable using multiple software platforms to communicate, quote, sell, and setup new clients.
• You enjoy continued learning. You are willing to obtain and/or maintain your pest control license. You are curious, always trying to learn something new.  You take advantage of professional development opportunities. You value ongoing training and supervisor support. You are willing to help others by sharing your knowledge.
• You are thorough and flexible. You recognize the importance of accurately keeping records of interactions and processing customer accounts. You are flexible and enjoy taking on new assignments as business needs change.

You may not be the right fit: 

• Your commissions are more important than the clients’ needs. We are deeply committed to maintaining our reputation.   We sell with integrity, recommending only services and products that will truly benefit the customer.
• You know it all when it comes to sales.  We love confidence and experience, but when it prevents learning something new, we won’t be a great long-term fit.
• You are a job hopper.  We invest thousands of dollars to get successful candidates up to speed.  Those with a history of job hopping will not be considered.

Now What?

If a career as a New Client Specialist sounds like fit, Please Apply Today!