Quality Control Supervisor bei Intricon

INTRICON CORE VALUES:  

 Collaboration              Innovation              Velocity              Authenticity              Inclusiveness

POSITION SUMMARY:  

The Quality Assurance Supervisor is responsible for overseeing a team of Quality Support Specialists and/or Quality Technicians to ensure incoming, in-process and final inspections activities are completed per Intricon’s Quality Management System (QMS) and in a timely manner.  Manages the team’s time and attendance to ensure Operation support is adequately covered within budgeted guidelines. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

1. Directly supervises assigned Quality Assurance team members, covering up to 3 shifts supporting 24/7 operations. *
2. Fulfills supervisory responsibilities in accordance with Intricon’s policies and applicable laws. These responsibilities include managing attendance in Intricon’s HRIS, approving time off requests, managing department schedule/coverage. *
3. Conduct regular 1:1 meetings, team meetings, and assessing and communicating team member performance reviews. *
4. Interview, hire, and train employees; plan, assign, and direct work to meet departmental objectives; appraise and document performance; reward and discipline team members; address and resolve team member complaints and problems. *
5. Inspection of incoming materials, work-in-process, final components/assemblies, ensuring such items conform to engineering technical data and specifications and supporting documentation is provided to the customer as required. *
6. Ensure team compliance with policies and/or procedures governing specifications, safety, preventive maintenance, etc.  *
7. Complete documentation of Q.A. processing to ensure quality records meet QMS requirements. *
8. Ensure QMS procedures for non-conforming product is followed throughout Operations and manage MRB documentation on a daily basis. *
9. Train production personnel on quality processes such as, but not limited to workmanship standards, inspection and/or test techniques and SPC. *
10. Assess production process issues and recommend improvements. Recommend manufacturing or technology aids to increase speed and efficiency. *
11. Supervise the selection, workflow, training, and development of staff. *
12. Other duties may be assigned.

*Essential Functions

LEADERSHIP WORKPLACE BEHAVIORS:  

Accountability          Agility          Business Acumen          Communication          Courage    Cultivate Customer Relationship          Developing People          Embrace Differences

Humility          Problem Solving & Decision-Making          Strategic Leadership          Teamwork

QUALIFICATIONS:  

Education:

• High school or equivalent preferred
• Training in quality-related subject matter is preferred.

Experience: 

• Minimum of four (4) years inspection experience or three (3) years of experience with applicable plant product lines, desirable.
• Medical device/medical device component inspection preferred.
• Two (2) years supervisory experience.

Skills:

• Experience using measuring devices, such as, optical comparator, toolscope, inspection systems, micrometer, dial indicators, microscope, calipers, and assorted test fixtures to perform inspections.
• Ability to read and interpret blueprints/specifications.
• Inspection and measurement capabilities using Geometric Dimensioning and Tolerancing (GD&T) and vision systems.
• Cross-functional interface and cooperation to advance total quality objects.
• Working knowledge of Statistical Process Control and good math aptitude.
• High attention to detail.
• Strong leadership qualities such as active listening, empathy, collaboration and problem solving.
• To perform this job successfully, an individual should have knowledge of Word Processing (MS Word), Spreadsheet (MS Excel) and ERP (Epicor) software.

Physical Requirements:

Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this Job, employee is regularly required to use hands to finger, handle, or feel. Employee is frequently required to stand; walk; sit and talk or hear. Employee is occasionally required to reach with hands and arms. Employee must occasionally lift and/or move up to 25 pounds.  

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications.  Management reserves the right to change or modify such duties as required.

All positions are responsible for following applicable company policies and procedures as defined by their manager.

WHY WORK AT INTRICON?

We are proud to offer competitive compensation and benefits that include:

• Medical insurance
• Health Savings Account – EMPLOYER CONTRIBUTIONS!
• Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Life Insurance – COMPANY PAID!
• Accident, Critical Illness, Hospital Indemnity Insurance
• Short Term Disability
• Long Term Disability – COMPANY PAID!
• 401k – COMPANY MATCH!

Additional Benefits:

• Professional Development and Degree Reimbursement
• Paid Time Off
• Employee Assistance Program / Travel Assistance
• Referral Program

SALARY RANGE:

The anticipated base pay for this position is: $28.00 - $36.00

Intricon is committed to providing competitive total compensation and benefits packages. This listed range is based upon a full-time schedule. This is a good faith estimate on the applicable range. Base salaries are determined by taking a variety of factors in account, including, but not limited to, candidate qualifications, education, geographic locations, market conditions and internal equity.