Analyst II Business Process Transactions / RR-0255599 bei Dxctechnology

Job Description:

Primary Location         : Noida          

Schedule                        : Full Time 

Shift Time                       : Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM) 

Experience Range        : 3-5 Years 

Job Profile/Key Responsibilities 

• Responsible for Policy administration and related services of Life Insurance Policies 

• Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements. 

• Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives. 

• Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations. 

• Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures. 

• Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals. 

Mandatory Skills:  

• 18-24 months of experience working in a BPO set up 

• Candidates must possess good communication skill – both verbal and written 

• Good analytical and problem-solving skills 

• Sound desktop skills, good knowledge of MS office and e-mail writing skills 

• Good typing skilling with a minimum of 25 WPM at 90% accuracy 

• Ability to work in a team environment. 

Desired Skills:  

• Working knowledge of US Insurance (Preferably Life and Annuities insurance) 

• Working knowledge of accounting and reconciliation or should possess good understanding on concepts 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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