Dining Room Manager bei Kendal

Key Responsibilities

Operational Management & Supervision:

• Oversee daily Food and Beverage operations, including staffing, scheduling, training, and orientation of the dining room team.
• Supervise the physical presentation of the dining room, including table setups, linens, silverware, and overall décor to ensure an immaculate, state-of-the-art facility.
• Oversee POS management, programming, and reporting, as well as overseeing beverage services, including wine and beer ordering, inventory control, and bartender supervision.
• Maintain essential records such as menus served, meal counts, temperature logs for equipment and food, special resident requests, and team schedules.

Staff Leadership & Development:

• Recruit, train, evaluate, and counsel dining room personnel to ensure excellent service standards.
• Develop a work environment that fosters teamwork, clear communication, and professional development.
• Serve as a mentor and role model, ensuring staff adherence to service protocols and health survey processes.

Compliance & Quality Control:

• Ensure that the dining room meets all State and Federal Health Survey requirements.
• Monitor and maintain the dining room’s physical environment, ensuring that all details—from furniture and fixtures to table presentation—are consistently maintained.
• Coordinate with the Nourishment Director to update and improve operational standards.

Event Coordination:

• Plan, schedule, and supervise events and catering services, including proper staffing, setup, and breakdown.

Communication & Reporting:

• Maintain open lines of communication with the Nourishment Director regarding dining room status, operational challenges, and staff performance.
• Provide regular feedback and ensure continuous staff training in line with company protocols and compliance standards.

Core Competencies

• Resident-Centered Approach: Demonstrates empathy, compassion, and a commitment to enhancing the quality of life for residents.
• Ethical Conduct: Adheres to the highest ethical standards and aligns decisions with Enso Village’s mission and values.
• Collaboration: Builds positive relationships with residents, team members, and external partners to achieve common goals.
• Problem Solving: Leverages creative strategies to address dining room challenges and ensure residents' needs are consistently met.
• Communication: Communicates effectively and professionally in verbal and written formats across various audiences. 

Position Requirements

Education & Experience:

• High school diploma or equivalent required; Bachelor’s degree in Hospitality or Food Service Management is preferred, or an equivalent combination of education and experience.
• Minimum of two years’ experience in front-of-house operations within a restaurant, hotel, club, or similar establishment.
• At least two years of experience in a supervisory role.

Skills & Competencies:

• Proficient in English with strong oral communication and interpersonal skills.
• Demonstrated ability to manage customer service issues, handle conflict, and promote teamwork.
• Strong leadership and organizational skills, with the ability to build and manage effective teams.
• Familiarity with POS systems and inventory control, particularly in beverage services.
• Proficiency in Microsoft Office Suite.
• Current CPR and First Aid certification (or ability to obtain within 30 days).
• Food Handler’s and RBS Certificates (or ability to obtain within 30 days).

Physical Requirements:

• Ability to stand and walk for 90% of the workday.
• Capable of stooping, bending, stretching, and lifting up to 50 pounds.

As a responsible organization, Enso Village is committed to maintaining a secure, drug-free work environment. All candidates must undergo a background check and drug testing as part of the hiring process to ensure the well-being of our team and guests.

Compensation & Benefits:

Enso Village is committed to equal pay and transparency. The salary range for this position is $75,000 to $85,000 annually. Compensation is based on experience, education, skills, and business considerations.

We provide team members with a supportive and inclusive work environment focused on health and well-being.  Full-time team members are offered a comprehensive benefits package, including:

• Comprehensive Benefits: Medical, dental, and vision coverage available starting on your first day of employment.
• Life & Disability Insurance: Company-paid life insurance and long-term disability coverage.
• Retirement Savings: 403(b) plan with a generous employer match to help you plan for the future.
• Generous Paid Time Off: Paid annual vacation, sick days, personal days, and holidays.
• Healthy Meals: Subsidized organic, nutritious meals available daily.
• Professional Development: Opportunities for ongoing career growth and development within the organization.

We value applicants of all different backgrounds, experiences, and skill sets. If you think you could excel in this role (regardless of whether you meet all of the qualifications), we encourage you to apply. Enso Village is an equal opportunity employer which means that we consider applicants for hire and make employment decisions without unlawful discrimination on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, pregnancy, military or veteran status, disability, age, genetic information, or other legally protected status. We are committed to working with and providing reasonable accommodations to job applicants who request accommodation.