- Junior
- Optionales Büro in Naperville
The YMCA is now hiring a part-time Program Support Assistant!
The Program Support Assistant will assist in providing administrative support and member/participant customer service in assigned program areas which may include youth programs, family programs, teen programs, sports, fitness, recreation, and/or others.
Pay for this position is $21.00-$23.00 per hour with opportunities to grow within the organization.
Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:
- Competitive salaries reflecting your skills and experience.
- Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
- Generous PTO and paid holidays, with flexible work hours for work-life balance.
- 403(b) plan with company contributions for eligible employees after 2 years of service.
- Continuous learning opportunities through workshops and training programs.
- Supportive work environment valuing diversity, equity, and inclusion.
- Discounts on programs, employee assistance programs, and company-sponsored events.
Scope of Responsibilities:
- Assists with completing daily activities which support the operations of defined programs, which may include administrative support, scheduling, billing, etc.
- Helps organize and set up supplies, materials and/or other resources to ensure program activities run smoothly, including developing and/or distributing program materials and information as needed
- Assists in supporting program area according to YMCA standards and ensures compliance with program requirements. Ensures accidents and incidents are reported to supervisor.
- Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents such as program records or other correspondence
- Ensures a positive program environment, including the cleanliness and safety of facilities and equipment, as required by program area
- Provides customer service to current and/or prospective program participants as needed.
- Assists with planning and operating programs, special events and activities
- Support the YMCA’s mission and center operations as needed
Minimum and Preferred Requirements:
- H.S. Diploma or equivalent is required. A.A. or A.S. in program-related concentration or higher strongly preferred.
- Passion and commitment to the YMCA’s mission and vision
- Customer orientation with the ability to effectively communicate with and meet/exceed the expectations of members and program participants on a regular basic
- Strong collaboration skills with the ability to coordinate with multiple team members to accomplish program goals and activities
- Demonstrated verbal, written and presentation skills with the ability to adapt communication as needed for diverse audiences
- Intermediate proficiency in Microsoft Office (Word, Excel), email; ability to learn and adapt to new technology.
- Meet physical qualifications required as outlined in job description. The YMCA will provide reasonable accommodations for persons with disabilities.
Child Abuse Prevention - Supports the YMCA’s commitment to child abuse prevention by:
- Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
- Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
- Reporting any suspicious behavior and violation of policy and procedures to your supervisor
- Completing all child abuse prevention training as required
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