Dealer Registration Clerk bei Americas Auto Auction West Michigan Inc

Description

America’s Auto Auction (AAA) is experiencing growth, and we want you to be part of it. We are one of the nation’s premier auto auction groups. America’s Auto Auction has developed a platform built on lasting relationships and superior service that leverages the best of vehicle offerings. 

Position Summary:

The Dealer Registration Clerk is responsible for ensuring smooth and accurate registration of dealers for auction sales, both in-person and online. This role requires strong attention to detail, excellent customer service skills, and the ability to handle financial and administrative tasks efficiently. The Dealer Registration Clerk serves as a key point of contact for dealers, providing assistance with registration, payments, documentation, and account inquiries.

Key Responsibilities:

• Register dealers for sales (in person and online), ensuring accuracy of information and compliance with auction policies.

• Verify, update, and input dealer bank and financial information into the system.

• Work the front counter, including taking payments, issuing gate passes, answering phones, and assisting with dealer inquiries.

• Manage communication with dealers through collection calls, emails, and mailing of statements or notices.

• Maintain accurate records of dealer accounts, payments, and registration documents.

• Scan and organize paperwork to ensure accurate recordkeeping.

• Provide professional and courteous customer service to all dealers and visitors.

• Support other auction office functions as needed to ensure efficient operations.

Requirements

Qualifications:

• High school diploma or equivalent required; additional education in business, finance, or office administration preferred.

• Previous experience in customer service, office administration, or finance-related roles (preferred, not required).

• Strong attention to detail with excellent organizational skills.

• Proficiency with Microsoft Office Suite and ability to learn auction software systems.

• Strong communication skills (verbal and written) with a professional demeanor.

• Ability to multitask and work in a fast-paced environment.

• Familiarity with banking processes and handling financial transactions is a plus.

Work Environment:

• Office/front counter setting within a fast-paced auction environment.

• Interaction with dealers, staff, and customers in person, by phone, and electronically.

Here’s a taste of the benefits we offer:? 

• 401K with Matching

• Competitive Pay

• Medical, Dental, Vision

• Life Insurance

• Short- and Long-term disability

• Critical Illness 

• Paid Holidays

• Paid time off

• AD&D Insurance

• Employee Assistance Program (EAP)

• And more!

Our daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

America’s Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.