Manager, Solution Specialists bei Kaseya Careers
Kaseya Careers · Miami, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Miami
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
The Manager of Solution Specialists at Kaseya plays a critical leadership role within the Sales and Customer Success organization. You will lead a team of 6–10 Solution Specialists responsible for advising clients on Kaseya’s comprehensive IT and security solutions, supporting revenue generation, and ensuring successful product deployment.
You will be responsible for sales reporting, pipeline forecasting, and driving team performance to exceed quota. With a strong coaching mindset and solid technical understanding, you’ll enable your team to effectively position Kaseya’s product portfolio, deliver impactful demos, and support the full customer journey.
Key Responsibilities
- Team Leadership & Coaching
- Hire, lead, and develop a high-performing team of Solution Specialists.
- Coach team members in discovery techniques, product presentation, technical validation, and closing strategies.
- Conduct regular 1:1s and team training to drive accountability and growth.
- Establish a culture of learning, performance, and collaboration.
Sales & Technical Execution
- Guide the team in providing expert guidance on Kaseya’s IT security solutions, supporting both sales and customer success motions.
- Monitor and manage individual and team quotas, ensuring attainment through sound pipeline management and execution.
- Participate in deal strategy and provide support on high-impact or complex opportunities.
- Collaborate closely with Account Managers, Sales Engineers, and Customer Success teams to ensure a seamless customer experience.
- Reporting & Forecasting
- Own team forecasting and provide weekly updates to leadership with clear insights into performance and pipeline health.
- Leverage Salesforce and other tools to analyze metrics, identify trends, and drive data-informed decisions.
- Ensure timely and accurate documentation of all activities, opportunities, and client interactions.
Qualifications
- 3+ years of experience in sales leadership, preferably in a SaaS, cybersecurity, or IT services environment.
- Proven success leading a team to exceed revenue targets and KPIs.
- Strong working knowledge of IT security solutions, including backup, RMM, endpoint protection, and compliance (GDPR, PCI, NIST, etc.).
- Comfortable with technical demos, objection handling, and guiding team members through consultative selling practices.
- Experience using Salesforce (or similar CRM) for tracking, reporting, and forecasting.
- Excellent communication skills and ability to collaborate cross-functionally.
- A self-starter who thrives in a fast-paced, high-growth environment.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
