Online Admissions Counselor bei Saint Joseph's College of Maine

Manages a caseload of students from initial inquiry through first enrollment by:

• Initiating timely communication with prospective students after initial inquiry, through a series of phone, email and text communications

• Counseling prospective students on program offerings to assist with making an appropriate program determination

• Maintaining regular, consistent communication with applicants regarding materials needed to complete their application for admission review

• Documenting all contacts and communications and scheduling appropriate follow-up in the database

• Ensuring each student record and the data within it remains accurate and up-to-date

Initiates new student enrollments for all OLC programs by:

• Advising students on appropriate course selection for first enrollment in their program

• Reviewing financial aid and payment options with students

• Communicating registration deadlines specific to a student’s program

• Confirming appropriate tuition payment method before processing course enrollments

Promotes a positive new student enrollment experience by:

• Liaising with Student Accounts, Financial Aid, Registrar, and Program Directors to help address and resolve student questions or concerns

• Assisting with sign ups for term-specific new student orientation webinars

• Remaining current on new program developments and requirements for consistent messaging to students

Increases public awareness of OLC program offerings by:

• Traveling to represent the OLC at educational fairs and industry/educational partner events

• Participating in virtual college fairs and promotional presentations

Minimum Requirements:

• Bachelor’s degree required

• Experience in college admissions and/or sales and recruitment preferred

Knowledge, Skills, Abilities:

• Ability to work with a diverse population of prospective students and faculty

• Possess a positive attitude to foster a cohesive working environment

• Ability to perform and prioritize multiple concurrent tasks with constant interruptions, following through on all tasks to completion

• Self-motivated - capable of working independently and as a team member with a willingness to help others

• Detail-oriented, while still keeping the big picture and organizational context in perspective

• Strong critical thinking and problem solving skills

• Intermediate knowledge of computer programs including Microsoft Office applications including Word, Excel, and Sharepoint, as well as Google Platforms

• Strong oral and written communication skills, as well as a commitment to customer service

• Strong organizational and time management skills

• Ability to handle change and a fast-paced environment with a positive attitude

• Proven ability to problem solve, negotiate and develop creative solutions to meet business and employee needs

• Ability to maintain confidentiality and discretion

• Tolerates work related stress effectively and maintains self-control/professionalism

About Saint Joseph’s College of Maine

Founded by the Sisters of Mercy in 1912, Saint Joseph’s College is Maine’s only Catholic college. Located on the shores of Sebago Lake in Standish, Maine, the 460-acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on-campus students. In addition to its on-campus offerings, Saint Joseph’s College provides certificates, undergraduate, and advanced degrees to approximately 1,200 working adults residing throughout the United States and in more than 20 other countries through its online learning program. 

Saint Joseph’s College of Maine seeks to attract, retain, and develop personnel who support its mission and are committed to nurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world. Inspired by the life and vision of Catherine McAuley, it welcomes persons from all backgrounds as part of its community which is guided by the following values:

• to seek and embrace truth and wisdom wherever it may be found;

• to combine faith with reason in the pursuit of academic excellence;

• to commit ourselves to honesty in all relations with each other;

• to welcome the perspectives, cultures, and abilities of all people of good will, especially the disenfranchised;

• to value and respect the contribution of each member of the community;

• to reach out beyond the College’s boundaries to serve the needs of others with compassion and mercy;

• to address instances of injustice that impact people and the earth in solidarity with those we serve and from a position of informed advocacy.

Saint Joseph’s College of Maine is an equal opportunity employer dedicated to providing an inclusive work environment that supports a diverse faculty and staff. We consider all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race (including traits associated with race, including hair texture, Afro hairstyles, and protective hairstyles), color, religion, ancestry or national origin, age, genetic information, military status, sex or gender, pregnancy, sexual orientation, gender identity or expression, disabilities, familial status, protected whistleblower activity, previous assertion of workers’ compensation claim, genetic information, protected veteran status, or any other status protected by applicable law. 

Employees wishing to report sex-based discrimination, harassment, or  misconduct should contact the Title IX Office ([email protected], 207-893-6606, 115A Heffernan Center).

In order to be considered for the position, submit an application and resume electronically by clicking on “Apply.”  Be sure to also read and sign the Pre-Employment Statement. Offers are contingent upon successfully passing a background check. Specific questions may be emailed to: [email protected] or call 207-893-7757.