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Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE:

 Monday-Friday 9:00AM-5:00PM

SUMMARY

Family Service League is seeking a full-time Program Assistant for our Assertive Community Treatment (ACT) program in Bay Shore. The Program Assistant will be responsible for proactively ordering supplies and maintaining the office site, while establishing and maintaining a positive, productive, and safe office environment.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Program Assistant will answer the phones and direct calls.
• Maintain daily operations of Electronic Medical Records (EMR) record keeping, staff scheduling and safety.
• Schedule appointments and enter schedules into EMR.
• Perform daily scanning.
• The Program Assistant will enter patient information into Electronic Medical Records.
• Verify and submit billing.
• Complete and submit overage paperwork monthly.
• The Program Assistant will order supplies within program budget limitations.
• Schedule and oversee building maintenance, including repairs, cleaning, and safety.
• Maintain operations of technology, including phones, computers, copy machines, fax machines and scanners.
• All other duties as assigned.

QUALIFICATIONS

High school diploma or equivalent required.

Minimum of 3 years of clerical and customer service experience required.

Prior knowledge of OMH regulations required.

Excellent interpersonal and organizational skills required.

Strong communication skills, both verbal and written.

Ability to multi-task and prioritize in a constantly changing, fast paced environment.

Proficient computer skills, including Microsoft Office and electronic health record systems required.

PHYSICAL REQUIREMENTS:

This position requires sitting for long periods of time. Must be able to lift up to 10 lbs.