- Junior
- Optionales Büro in London
Bank Healthcare Administrator – Be Part of Something Bigger
📍 Great Portland Street, London
💷 £17ph
💙 Are you looking for some additional work?
We operate 7 days a week, with shifts running 7:30am – 8:00pm.
As this is a bank role, there are no guaranteed hours, but we ask that you only apply if you are able to commit to working full shifts within these hours on the days you are available.
At medneo UK, we are redefining the patient journey in diagnostic imaging. As a Bank Healthcare Administrator, you’ll be at the heart of our London centre, combining exceptional patient care with smooth operational support.
📍 Great Portland Street, London
💷 £17ph
💙 Are you looking for some additional work?
We operate 7 days a week, with shifts running 7:30am – 8:00pm.
As this is a bank role, there are no guaranteed hours, but we ask that you only apply if you are able to commit to working full shifts within these hours on the days you are available.
At medneo UK, we are redefining the patient journey in diagnostic imaging. As a Bank Healthcare Administrator, you’ll be at the heart of our London centre, combining exceptional patient care with smooth operational support.
This flexible role is perfect if you enjoy variety, one moment you’ll be welcoming and reassuring patients, the next you’ll be coordinating appointments and keeping the centre running seamlessly.
What you’ll be doing
- Welcome patients with warmth, guiding them through their diagnostic journey.
- Ability to manage high volumes of bookings with accuracy and speed.
- Handle queries from patients, referrers, and medical secretaries by phone, email, and portal, providing a professional, friendly service.
- Support the VIP referral pathway, ensuring priority handling and a seamless booking experience.
- Assist with clinical tasks such as observations, positioning, and ultrasound chaperoning.
- Manage referrals and bookings with accuracy, ensuring timely communication with patients and referrers.
- Prepare rooms and equipment for MRI, ultrasound, and health screening services.
- Keep records and RIS entries up to date, supporting compliance with ISO and healthcare standards.
- Follow up on leads from the website and health screening enquiries, engaging patients quickly and effectively.
- Work hand-in-hand with radiographers, doctors, and administrators to deliver a safe, efficient, and reassuring patient experience.
- Maintain high standards of infection control, MRI safety, and data confidentiality.
About you
- Experienced in administration, ideally within healthcare, with excellent diary and time management skills.
- Confident communicator across phone, email, and face-to-face interactions.
- Compassionate and patient-focused, with the ability to balance admin precision and hands-on support.
- Adaptable, proactive, and resilient under pressure in a busy clinical setting.
- Tech-savvy with confidence using booking systems and Microsoft Office.
- Bonus points if you have skills in phlebotomy, cannulation, familiarity with ISO standards.
Why join our bank?
- Flexibility to work around your lifestyle.
- Variety in your role, no two days are the same!
- The chance to support cutting-edge diagnostic services in a patient-first environment.
- Be part of a friendly, supportive, and collaborative team.
Whether you’re looking to expand your clinical knowledge, grow your administrative expertise, or simply want a flexible role with purpose, this is your opportunity to join medneo UK’s mission to transform the way diagnostic imaging is delivered.
For more information about medneo UK and our innovative services, visit our website at www.medneo.com or our careers page https://medneo.careers
medneo UK is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any support during the recruitment process, please get in touch with our team at [email protected] . We will be more than happy to help.
