Manager - Fintech Payment Operations bei Sunrise Banks

Come work for the world’s most socially responsible bank!

A Sunrise career offers a flexible work environment and a chance to create positive change in financial wellness and banking.

POSITION SUMMARY

The Manager of Fintech Payment Operations will supervise the bank’s Fintech billing and invoicing functions and manage network and processor paperwork and operational setup of these relationships and associated products. They will work with Deposits Services, Accounting, Information Services, Compliance, Audit, Client Relations and Fintech clients to manage operational and customer service items. Local candidates in Sioux Falls, SD preferred for in office work requirement.

ESSENTIAL FUNCTIONS

• Own and manage the bank’s operational relationships with Visa, Mastercard and Discover, serving as the primary point of contact for network-related matters.
• Review, and submit all required network documentation, including setup forms, program updates, and partner provisioning.
• Maintain administrative access to network portals and ensure accurate use of reporting and billing tools.
• Responsible for network quarterly reporting collection and submissions.
• Analyze and validate monthly network invoices; resolve discrepancies in coordination with internal teams and network contacts.
• Monitor and ensure timely payment of network fees, dues, and drawdowns; approve and coordinate wire transfers as needed.
• Lead change management efforts for network updates, billing changes, and program modifications in collaboration with processors and program managers.
• Review and approve daily funds movement entries via Online Banking, Block File processing and daily wire approvals.
• Support new program implementations and winddowns by overseeing network setup and billing requirements.
• Coordinate with Client Relationship Managers and processors to resolve escalated network issues and ensure timely resolution.
• Ensure compliance with network rules and regulatory requirements.
• Align staffing strategies with business growth and operational needs.
• Present findings and strategic recommendations to senior leadership.
• Prepare for internal and external audits related to Fintech and Payments products.

SUPERVISORY RESPONSIBILITIES

This position supervises the Payment Operations Specialists. Responsible for the hiring, performance management and development of these employees.

COMPETENCIES

• Sunrise Core Values
• Contributor Competencies
• Business Acumen
• Coaching
• Planning/Delegation
• Compliance Management
• Conflict Management
• Employee Development
• Leadership
• Problem Solving
• Project Management
• Resource Management

EDUCATION & EXPERIENCE

• College degree in finance or business-related field preferred
• Seven (7) years account or operations experience required.
• Superior skill set in the use of Microsoft Office Suites.
• Strong leadership and interpersonal skills with the ability to manage diverse teams.
• Exceptional attention to detail and accuracy.
• In-depth understanding of banking and non-traditional bank products regulatory environment.
• Ability to effectively present information to leadership, management committees and co-workers.
• Comprehensive experience in the Prepaid, Payments, financial industry or accounting required.

COMPENSATION AND BENEFITS

Annual salary range DOQ: $55,331 - $79,044 - $102,757
Benefits: Medical, Dental, Vision, Life, AD&D, STD/LTD, Pet insurance, PTO, PVTO, PPL, 401K w/match and more. Details at www.sunrisebanks.com.