Sr. Analyst, Contracts Operations (Berkeley Heights, NJ, US, 07922) bei Hikma

Location: Onsite

Job Type: Full-Time

About Us:

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ purpose is to put better health within reach, every day for millions of patients around the world.  We are a trusted, reliable partner and dependable source of over 760 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe.  Through our global footprint of 30+ manufacturing plants, 8+ R&D centers, and 9,000+ empowered employees, we are committed to making high-quality medicines accessible to the people who need them.

The Contract Analyst serves an integral contributor working cross functionally in the Contract Lifecycle Management team with responsibility for implementing and executing contract language in the Revenue Management System. In addition, it is important that the Contract Analyst foster great partnerships with Business Stakeholders. The Contract Analyst is responsible for the contract maintenance of information shared between Hikma’s Internal Business Partners and External Distribution Channel partners.  Timely and accurate communication of this information is critical to Hikma’s compliance with the terms and conditions of the agreements. 

Responsibilities:

• Lead Trade Notification Process. Review all Trade Notification requests in a timely manner and consult with Internal Stakeholder to resolve any potential issues that may delay the notification. Prepare and Communicate the Trade Notification to Internal Stakeholders and External Channel Partners by established Service Level Agreements (SLA).
• Lead Contract Mass Action Process (e.g., Product Removals, Product Adds, Price Changes) via customer letter preparation, mass action tracker creation, cross-functional review process, and dissemination to customer by established Service Level Agreement (SLA).
• Facilitate the Request for Information (RFI) and Request for Proposal (RFP).  Collaborate with Internal Stakeholders (Pricing, Supply, Portfolio Management, etc.) to gather business requirements to complete an accurate RFI/RFP by the deadline.  If required, utilize Customer Online Platform exporting/importing all pertinent documentation relevant to RFI/RFP.  Store all documentation for audit readiness.
• Prepare all CRM Opportunities e.g. (Product Additions, Product Removals and Price Modification Letters) with an attention to detail and submission to customer by required deadline. Identify, Communicate and Collaborate with Internal Stakeholder to resolve any issues that may result in a delay in meeting the deadline.  Close CRM opportunities after final review.
• Support the New Product Launch Process. Prepare the Trade Stocking Allowance Letters (including limitations based on launched product), limited FTS and service level penalties as needed, for all new product launches and distribute to Customer and Internal Stakeholders by the established Service Level Agreements (SLA).  Lead- Pricing Compendia Customer Portals- Account Specific with backup support.  If required, utilize Customer Online Platform importing all pertinent documentation.  For New Product Launch Process, monitor, evaluate, and address completeness, timeliness, accuracy.
• Conduct peer reviews on contract notifications to Internal Stakeholders and External Distribution Channel Partners in a timely manner.
• Ensure file retention of contract supporting documentation for all contract changes in Revenue Management System during the Contract Maintenance process to support external and internal audits.
• Review/Approve Customer Master Data Governance (MDG) requests for all new and existing customers by established Service Level Agreements (SLA).
• For the Short Date Product Process, monitor, evaluate, and address completeness, timeliness, and accuracy based on CRM entry.
• Research and Respond to Price discrepancies (V.25) and related issues to Chargeback, Rebates and Fee inquiries in a timely manner and ensuring Internal Stakeholder and Customer Satisfaction.
• Participate in Internal IT Meetings to support Revenue Management System.
• Participate in Pricing and Finance Collaboration Meetings. Communicate all Price Mass Actions to Team.
• Support company acquisitions specific to the Contracts Administration integration process.
• Assist in identifying business user requirements for system enhancements, perform User Acceptance Testing (UAT) and regression testing for enhancement implementation.
• Support Internal/External Audit Process.  Assist Management with gathering and providing supporting contract documentation to complete the audit by required deadline.
• Actively manage trackers.  Support monthly/quarterly Contract Key Performance Indicators (KPIs) by ensuring all Contract Trackers and Contract Systems (Vistex, CRM, etc) are updated by Service Level Agreements (SLA) to ensure accuracy and completeness of KPIs.
• Demonstration of Leadership Skills that encompass Open Communication and Feedback, Critical Thinking, Creativity, Positivity, Flexibility, Conflict Resolution and Reliability. 
• Lead or Support Special Projects communicated by management. 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Bachelor’s degree or higher (Preferred)
• Candidate should have at least 3+ years’ experience in the generic pharmaceutical industry preferred
• General knowledge and understanding of pharmaceutical company processes including contracts interpretation/implementation, chargeback adjudication and rebates processing Experience in standard industry system environments specifically SAP, and Revenue Management Solutions (i.e. Vistex, Model N,  (Preferred)
• Strong knowledge of SAP & Revenue Management System (i.e. Vistex, Model N, etc.) (Preferred)
• Proven ability to successfully manage competing priorities, meet challenging deadlines, and work cross functionally.
• History of self-motivation, sound judgment and excellent interpersonal relations.
• Ability to learn quickly and execute with newfound understanding (e.g., industry, business models, products, technology).
• Ability to thrive in a fast paced, high-performance environment; proven ability to work well under pressure and adapt quickly to change.
• Excellent organizational skills and impeccable attention to detail.

• Curious and able to respectfully challenge the status quo.Excellent oral and written communication skills

Compensation:

Base Salary:  annually.  The compensation for this position will be determined during the interview process and will vary based on multiple factors, including, but not limited to, work location, prior experience and job-related knowledge, relevant skills and expertise, current business needs, and market factors. The Talent Acquisition team can provide more details about the specific salary range for the job location during the hiring process.

What We Offer*:

• Annual performance bonus, commission, and share potential

• Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 3% of eligible pay.  Hikma will match 100% of the first 6% of eligible pay that you contribute

• A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date).  Additional days granted upon reaching work milestone anniversaries. 

• 3 personal days (prorated based on hire date)

• 11 company paid holidays

• Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits

• Employee discount program

• Wellbeing rewards programs

• Safety and Quality is a top organizational priority

• Career advancement and growth opportunities

• Tuition reimbursement 

• Paid maternity and parental leave

*Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment.  Benefits are subject to change as well as specific plan or program terms.

Equal Opportunity Employer:

Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Agency Notice:

Please note that Hikma has a set roster of approved recruiters for specific roles agreed to in advance and does not accept unsolicited resumes or calls from third-party recruiters or employment agencies regarding open positions.  In the absence of a signed agreement and approval from Hikma’s Human Resources department to submit resumes for a specific position, Hikma will not approve, nor will be under an obligation to make, any payment to such non-approved third-parties in the event a candidate they refer is hired by Hikma.