Chief Financial Officer bei Crisis Center of Tampa Bay

Description

CRISIS CENTER OF TAMPA BAY

                                POSITION DESCRIPTION – Chief Financial Officer

Position Details

Job Status: Full-Time, Exempt

Reports to:  Chief Executive Officer

Department: Executive Management

Position Summary

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Chief Financial Officer (CFO) is a highly transformational role, supports this mission by providing strategic leadership and vision for the agency by working with the Chief Executive Officer, Board of Directors, and agency leadership to establish and effectively implement long-range goals, strategies, plans, and policies. The Chief Financial Officer oversees the Agency’s corporate accounting, internal financial reporting, financial planning, budgeting, forecasting and analysis, tax, and treasury. Additionally, the Chief Financial Officer oversees Information Technology Services and Facilities Management. The CFO ensures Agency’s compliance with all State and Federal statues, rules and regulations, and reporting requirements. The CFO reports directly to the Chief Executive Officer (CEO).

Strategic/Transformational Duties and Responsibilities

Leadership and Strategic Planning

• Provides financial leadership to manage the Crisis Center in the best interests of its clients and stakeholders.
• Works with executive team to establish major economic/financial objectives and policies for the company.
• Leads the agency by modeling core agency values and commitments.
• Fosters ethical and responsible decision making by Management.
• Communicates in a timely manner with the Finance Committee and the Board of Directors on material financial and accounting matters affecting the Crisis Center.
• With the senior leadership, ensures the development of a Strategic Plan for the Crisis Center to achieve the agency’s mission.
• With the senior leadership, ensures the implementation of the Strategic Plan and reports to the Board in a timely manner on progress regarding or deviations from the Strategic Plan or any parameters established by the Board.
• Involves staff and other stakeholders in the performance quality improvement (PQI) process and uses data to improve services and outcomes.
• Provides analysis and assists in the preparation of business plans for achieving strategic objectives.

Financial, Accounting and Billing Management

• Provides general supervision and management of the day-to-day financial, accounting and billing affairs of the Crisis Center within the guidelines established by the Board, consistent with decisions requiring prior approval of the Board and the Board’s expectations of Management.
• Oversees the preparation of an annual budget and monthly financial reports. Conducts variance analysis and works with leadership to complete timely corrective actions.
• With the senior leadership, ensures the development of an Annual Operating Plan including business plans, operational requirements, organizational structure, staffing and budgets that support the Strategic Plan.
• With senior leadership, ensures the implementation of the Annual Operating Plan and directs and monitors the activities and resources of the Crisis Center, consistent with the strategic direction, financial limits and operating objectives approved by the Board.
• Ensures that the Crisis Center has adequate cash to support its Annual Operating Plan and Strategic Plan.
• Oversees agency medical billing and collection activities, ensuring that all claims are processed accurately and on time and earned revenues are collected per contractual agreements.

Risk Management

• Ensures proper systems and controls are in place to identify and manage business risks and that such risks are acceptable to Crisis Center and are within the guidelines established by the Finance Committee and the Board.
• Ensures the accuracy, completeness, integrity and appropriate disclosure of the Crisis Center’s financial statements and other financial information through appropriate policies and procedures.
• Establishes and maintains Crisis Center’s internal controls through appropriate policies and procedures.
• Ensures that Crisis Center has complied with all regulatory requirements for its financial information, reporting, disclosure requirements and internal control over financial reporting.
• Ensures appropriate financial, risk, accounting and auditing policies and procedures of the Crisis Center are developed, maintained, approved, and disclosed, as appropriate.
• Oversees and directs purchasing and insurance activities for the Agency.

Other

• Oversees facility maintenance.
• Oversees IT support to the organization, including designated managed service provider and performance to service level agreement.
• Performs other such duties as may be assigned by the CEO.

Supervisor Responsibilities

The CFO oversees Finance, TransCare Billing, Information Systems and Technology, and Facilities.  The CFO directly supervises the Controller, Senior Director of Billing and Reimbursement, and Information Systems Manager.  Additionally, the CFO manages the contract and work performance of the information systems managed service provider. Performs supervisory responsibilities by managing and allocating employee resources in accordance with company policies, applicable laws, and company initiatives/goals. Responsibilities include interviewing, hiring, training, and developing employees; planning, assigning, and directing work (including scheduling); appraising performance; rewarding, coaching, and disciplining employees; addressing complaints and resolving problems.  Acts as a change agent and develops a high-performing team in the spirit of exceptional service to all internal and external partners.  This position has signing authority and manages a budget.

Leadership Competencies

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible picture and visions of possibilities and likelihoods; can create creative and breakthrough strategies and plans.
• Business Acumen: Demonstrates broad understanding of principles of fiscal management and marketing expertise necessary to ensure appropriate funding levels.  Uses cost-benefit thinking to set priorities; monitors expenditures in support of programs and policies. Identifies cost-effective approaches.
• Collaborative Leadership: Promotes and generates cooperation to achieve a collective outcome yet is not afraid to take charge when trouble comes; does whatever it takes to get the job done despite resistance; takes unpopular stands if necessary; encourages direct and tough debate but isn't afraid to end it and move on; is looked to for direction in a crisis; fully participates in creating a unified team that gets results.
• Ethics and Values: Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both successful and challenging times; acts in line with those values; rewards the right values and disapproves of others and coaches accordingly; practices what is preached.
• Results Driven: Can be counted on to exceed goals successfully; is bottom-line oriented; steadfastly pushes self and others for results.
• Problem Solving/Analysis: Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.
• Team Building: Builds strong morale and spirit in the team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to Senior Management Team and Board of Directors; acts as if real success is the success of the whole team; creates a feeling of belonging in the team.

Education and Experience

• Bachelor’s degree from an accredited university.  Master’s degree preferred.  CPA required or must obtain within 12 months of employment.
• Ten (10) + years’ professional experience, with a minimum of five (5) years in a management/senior leadership capacity. 
• Five (5) years’ nonprofit financial management experience that includes oversight of grants management.,
• CPA highly preferred.
• Demonstrated ability to think and plan strategically regarding the organization’s strategic plan.
• Demonstrated capacity to build and sustain high performing work teams.
• Expert knowledge of local, state, and federal regulations and requirements for business operations, including healthcare-related regulations, (HIPAA, privacy laws, CMS rules, regulations, and billing practices).
• Ability to direct and oversee preparation of financial statements, budgeting, and financial forecasting in accordance with US generally accepted accounting principles.
• Exhibits superb written and verbal communication and presentation skills and is able to communicate an inspiring mission and vision to the organization and community, specifically as it related to our financial position.
• Requires outstanding interpersonal, coaching and listening skills with the ability to communicate positively within all levels of the organization.
• Proven ability to remain objective, discrete and exercise common sense at all times.  Able to develop strong, trusting relationships within department and organization.
• Thrives in a dynamic environment and is able to work on various projects simultaneously, requiring strong organizational and time management skills.

Physical Demands/Working Conditions

Physical Requirement: While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; see; talk and hear.  Assistive devices may be used as accommodation, if needed.

Working Conditions: Duties are performed primarily in an office setting, but often travels in a vehicle for meetings or events.  The employee must be able to operate a computer and standard office equipment such as telephone and copier/printer.  Assistive devised may be used as an accommodation, if needed.

Travel: Moderate, including regular local meetings and events with community partners and donors.  For this reason, it is expected that the employee has transportation available, as needed.

Hours: M-F 8:00am – 5:00pm, plus frequent evening and weekend hours required for meetings and events.

This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.

CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

Updated May 2024

Qualifications