UX Researcher (German Speaking) - Freelancer (f/m/d) bei smava GmbH

We are smava – the online credit comparison platform. We make loans transparent, fair and affordable! With more than 300.000 satisfied customers, we are one of the biggest FinTech companies in Germany. Become now part of our vision to shape the digital future of the consumer loan market!

We are seeking an experienced Freelance UX Researcher (f/m/d) to take ownership of research initiatives from start to finish. You’ll lead qualitative and quantitative studies, deliver actionable insights, and play a key role in spreading a research-driven mindset across the teams. 

WHAT YOU WILL BE DOING

• Planning and conducting both qualitative and quantitative research studies, including user interviews, surveys, and usability tests.
• Translate research findings into actionable insights for product and design decisions
• Presenting research findings and recommendations to stakeholders in a clear, compelling way.
• Collaborating with cross-functional teams to ensure user insights are integrated throughout the product development lifecycle.
• Help establish and spread a culture of research and user-centric thinking across the team and company.

YOUR PROFILE

• Minimum 3 years of experience in UX research
• Skilled in both qualitative (e.g., interviews, usability testing) and quantitative (e.g., surveys, data analysis) methods
• Fluent in German (written & spoken) and comfortable working in English
• Experience in data-driven environments with fast-paced teams
• Ability to share insights effectively and spread research knowledge across teams and the wider company
• A self-starter who can own the research process from end to end.

Don’t meet every single requirement? We are not simply looking for years of experience – we are looking for the right person and are open to both mid-level and senior profiles. If you are excited about this role and meet the essential criteria but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

WHAT WE OFFER

• An open and dynamic working environment with a diverse and multicultural team composed of more than 50 nationalities.
• Internal career programs, further training opportunities & German language courses
• For your relaxation there are 30 days of vacation. Parents benefit from 10 additional child-sick-days 
• For your physical and mental health, we offer sponsorships for different sport centers as well as online meditation courses.
• We support social projects and cover part of the costs of your public transportation ticket  so you can travel in an environmentally conscious way!
• A subsidized company pension plan

INTERESTED?

Then apply online in just 2 minutes via the application button as Freelance UX Researcher (f/m/d). Simply upload your CV (preferably as a PDF file) and we’ll get back to you as soon as possible.

All applications are accepted exclusively via the application form.

Contact: Daria Nechaieva

At smava we celebrate diversity and stand for an environment that represents a variety of backgrounds, perspectives and skills. We're committed to equal employment and development opportunities regardless of gender identity or expression, race, religion, age, sexual orientation, colour, disability, culture or place of origin.

Do you want to learn more about us?

Visit our career page: www.smava.de/jobs/en