Training Support and Program Analyst (25-021) bei Creative Corrections, LLC
Creative Corrections, LLC · Washington, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Washington
Creative Corrections is actively seeking exceptional candidates to be considered for an Training Support and Program Analyst position located in Washington, D.C. This will be a contract role within the U.S. Department of State. The U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of State is the President’s principal foreign policy advisor. The Department of State’s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous and secure world. INL keeps Americans safe at home by countering international crime, illegal drugs, and instability abroad. INL helps countries deliver justice and fairness by strengthening their police, courts, and corrections systems. These efforts reduce the amount of crime and illegal drugs reaching U.S. shores.
The INL/KM/CET Division is dedicated to delivering excellence in internal-to-INL and foreign assistance related training. Within CET is the Internal Training Team (ITT). Their mission is to empower INL with the knowledge, skills, and opportunities to accomplish our mission. ITT accomplishes this through training, professional development, and continuing education, including existing programs such as the INL Series (INL 101, 201, 401, and 801 courses); the JusTRAC+ program; and pre-deployment training for INL advisors. ITT is also developing a continuing education program, and e-learning opportunities.
PERIOD OF PERFORMANCE
The period of performance for this order will be one (01) year from the date of award with the option to extend for six (06) months subject to performance, need, and funding.
This position is contingent upon award of contract for BPA Call.
POSITION OVERVIEW
TITLE: Training Support and Program Analyst
LOCATION: Washington, DC.
SECURITY CLEARANCE: A Top Secret security clearance is required for this position; however, the contractor may begin work with an interim Top Secret security clearance.
CLOSING DATE: September 11, 2025
CLOSING DATE: September 11, 2025
POSITION DESCRIPTION
The Training Support and Program Analyst will assist the INL/KM/CET team in the coordination and development of the Bureau's training curriculum needs, especially with respect to all INL-branded training events. The incumbent is primarily tasked with administrative support prior to, during, and after training events. The analyst will be part of an interdisciplinary training team and will be assigned to other training duties as needed.
DUTIES & RESPONSIBILITIES
Training Development/Delivery:
- Analyze the training needs of the Bureau by completing a needs assessment. Identify what gaps are present, present findings to INL/KM management, and make recommendations
- Write training development plans and course materials. The training development plan will include measurable objectives, instructional strategy, and available resources. Training materials for each course will consist of an Instructor Guide, Student Guide, Quick Reference Guide, and Job Aids
- Evaluate the effectiveness of training classes by developing methods to measure the knowledge retention and skill improvement of each trainee. This will consist of practical exercises, oral exams, pre and post tests, etc.
- Coordinate and develop INL Management Training Workshops to meet the specific needs of the country program officers and INL Program Offices. These workshops may be held overseas or domestically
- Ensure that INL/KM management approves all training and is briefed during development of any training curriculum, classes, workshops, and information sessions
- Assist in all training events in Washington, DC and overseas
- Assist training team in logistical matters involving training events, this may include assisting in the procurement of venues, supplies or similar items, requiring market research, providing cost estimate input and/or drafting language for statements of work or pre-award documents.
SharePoint
- Serve as a consultant on INL’s SharePoint platform providing guidance on how INL/KM can best leverage its information sharing with domestic and overseas offices
- Implement changes to INL/KM’s SharePoint pages based on sound methodology and web design with concurrence from INL/KM’s management to proceed
- Conduct needs assessments of INL/INL’s SharePoint sites and information sessions on best practices with INL Program offices
Program Analysis and Knowledge Management
- Assist in analyzing and improving training and knowledge management processes and procedures
- Research and use government and private sector best practices to measure and improve training currently being offered within the Bureau
- Demonstrate knowledge about the Instructional Systems Design (ISD) methodology, which consists of five phases (Analysis, Design, Develop, Implementation, and Evaluation) to ensure training materials are instructionally sound and meet the needs of the INL domestic and overseas officers
- Aid KM management in the formation and development of the INL document and knowledge management system; provide feedback to management on best practices for data input and document standardization, organization, and storage; identify patterns of problems in submissions that should be addressed by management
- Receive, organize, and perform data entry on documents from various offices within INL; scan hard-copy documents for uploading to the aforementioned document management website and record data on an ongoing basis
- Aid in coordinating the interpretation and adaptation of available guidelines/SOPs to specific work-related issues; aid in analyzing the issues (e.g. workflow, delegations of authority, or regulatory compliance) and make recommendations for changes and improvements
- Provide subject matter expertise during the development of standard operating procedures for areas identified as a potential risk or vulnerability to the Bureau’s management control structure, particularly about, but not limited to, implementing agreements, procurement, evaluation, program management, etc.
- Assist subject matter experts (SMEs) with the development of training modules for INL sponsored training workshops and distance learning courses based on policies and procedures
Outreach and Customer Service
- Respond in a timely manner to requests for information
- Provide weekly status reports to INL/KM leadership and program office stakeholders on the status of all training development and delivery
- Establish relationships through excellent customer service skills, project management knowledge, and a related understanding of the program office needs and mandates
- Work closely with INL program office staff and managers, as well as the stakeholders at US embassies overseas and other US federal agencies to provide support on training initiatives
- Interact positively and work cooperatively with team members and points of contact to accomplish assigned work in a timely and efficient manner
Other Duties
- Take proactive measures to improve the working environment and foster teamwork
- Seek to accomplish tasks in a manner to reduce the burden on management
- Comply with all appropriate regulations, internal controls, and SOPs to protect organizational integrity and prevent unauthorized use or misappropriation of all classified and sensitive (but unclassified) material and equipment in assigned areas; and report security violations/problems to appropriate authority
MINIMUM QUALIFICATIONS
- U.S. Citizenship
- A Bachelor’s degree from an accredited institution
- Four to six years’ experience in relevant field
- Demonstrated knowledge of Federal regulations in regard to area of specific need
- Proficient in Microsoft Office Suite
- Demonstrated experience facilitating organizational change
PREFERRED QUALIFICATIONS
- Prior Department of State experience.
- Graduate Degree from an accredited college or university in a related field of international relations, foreign assistance, adult-training, or criminal justice reform.
- Demonstrated knowledge of training best practices
- Demonstrated experience developing and providing training
- Demonstrated skill and ability in managing multiple concurrent activities of varying complexity; including changing priorities and short turn-around times.
LEVEL OF EFFORT
Hours for this full-time position will be the core hours of the INL/KM/CET office in Washington, DC: Monday through Friday, 8 hours a day, 40 hours a week.
TELEWORK
If applicable, telework is authorized only with prior INL Office Director, Contracting Officer, and Contracting Officer’s Representative approval, in accordance with Department of State and INL policies.
POSITION LOCATION
The physical work location is the INL/KM/CET's office at State Annex-1, 2400 E Street NW, Washington, DC 20006.
CLEARANCE REQUIREMENT
A Secret security clearance is required for this position; however, the Contractor may begin work with an interim Secret security clearance.
This position is contingent upon award of contract for BPA Call.
ABOUT CREATIVE CORRECTIONS
At Creative Corrections, we strive to create a culture where we are able to attract and retain highly talented and qualified individuals. These relationships are built on trust, respect, and an assurance each person feels valued. We offer a strategic Total Compensation Package for qualified employees. In the end, we recognize that our employees are the heart and soul of the Company and provide the services our customers rely upon.
In addition, we are honored to be a Service-Disabled Veteran-Owned Small Business and are equally proud to be an Equal Opportunity/Affirmative Action Employer, committed to creating a diversified workplace where everyone feels valued and respected because of their differences.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status or characteristics.
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