Administrative Assistant - Reception bei Southwest Human Development

A positive future for every child!

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. We offer over 40 programs and services to more than 140,000 children.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career that brings joy and satisfaction in knowing you make a difference. 

Why choose us?

• You will be rewarded with benefits, including day one zero contribution health plan options, wellness programming, and generous paid time off.
• You will benefit from high-quality paid training to promote professional growth and development.
• You will enjoy a supportive and collaborative work environment.

Job Title: Administrative Assistant

We are seeking a Bilingual Administrative Assistant (English/Spanish) to support our Main Office Reception. This key role serves as the first point of contact for clients, staff, and visitors, providing exceptional customer service and administrative support. Responsibilities include answering and directing phone calls, responding to general inquiries, greeting clients, and collaborating with HR team members to complete various administrative tasks. Additional duties may involve verbal and written translation, filing, data entry, copying, faxing, maintaining organized records, etc.

This position works out of our main office from Monday to Friday and the hours from 8 am to 5 pm.

Duties Include:

• Greet and welcome guests to the Main Office and help connect them with where they are going.
• Answers the SWHD phone line and route callers to the appropriate staff or voicemail, minimizing hold times.
• Support scheduling of CPR/First Aid and other relevant training. 
• Assist employees and new hires with Fingerprint Clearance Card applications or other relevant background check applications. 
• Collaborate with the recruiter to support the onboarding of new employees.
• Sort and distribute incoming mail and packages. 
• Print employee ID badges for employees and new hires, including taking their photograph.
• Performs a variety of clerical tasks such as copying, faxing, filing, and maintaining internal phone listings.
• Assist with other duties as assigned. 

Qualifications

• High School diploma / GED
• Bilingual – ability to speak, read, and write (English/Spanish).
• A reasonable amount of relevant clerical experience is required, including:
  • Experience with multiple phone lines
  • Knowledge of appropriate telephone etiquette
  • Front-office procedures
• A minimum of one (1) year relevant clerical experience is strongly desired.
• Preferred skills and qualifications:
  • Experience with Windows Microsoft Word and other Windows applications
  • Experience as a receptionist
• A valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card is required.

SWHD takes the health and safety of our employees and the communities we serve very seriously. We strongly believe vaccination is a critical safety measure to protect each of us and the communities we serve. COVID vaccinations have proven to be highly effective at protecting people from getting COVID-19 or from getting severely ill from it.

Learn more!

Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here.