Enrollment Compliance Technician Program Support Specialist bei Mt. San Jacinto College
Mt. San Jacinto College · San Jacinto, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in San Jacinto
About the Department
We have an exciting opportunity for an Enrollment Compliance Technician Program Support Specialist position located at our campus in San Jacinto, CA.
Under general supervision of the Dean, Student Services and Enrollment Services Director, the Enrollment Compliance Technician/Program Support Specialist evaluates and analyzes student academic records to determine eligibility for degrees and/or certificates, and prepares certifications for general education transfer requirements. Ensure functionality and maintenance of degree audit system. Responsible for OnBase transcript capture (automated transcript evaluation system) which supports course equivalency database to establish pre-requisites and facilitate student education plans.
CONDITIONS OF EMPLOYMENT
- This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
- A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
- This position is in the California School Employees Association bargaining unit. For more information, please visit their website: http://www.csea.com/
Position Duties
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
- Analyze and evaluate student records, transcripts from other institutions and high schools, course descriptions, course sequencing, program requirements, course levels, formal detailed evaluations of incoming transcripts, unit values and grading systems,
- Verify the institution's accreditation status to determine equivalencies to MSJC coursework utilizing various resources such as online proprietary databases, college catalogs, and other public websites and archives and posts appropriately to student's file
- Perform academic renewals, generate course substitutions and equivalency requests, post corrections for repeats, etc., to academic records
- Monitor, review and maintain file of articulation agreements with California State University (CSU), University of California (UC) and California community college system
- Clarify and interpret agreements for advisors and counselors; apply the articulation agreements to the advisement and evaluation process of general education certification and degree and certificate completion
- Monitor and stay abreast of updates to catalog regarding degree and certificate requirements, course additions and deletions, course numbers, titles, content and unit values as well as updates in District policies and procedures, general education and transfer credit policies, curriculum and articulation updates and current and emerging technologies
- Update degree audit system accordingly; evaluate student applications for certificates and degrees, notify student of status and eligibility for completion, maintains access database of graduates from which end-of-year reports are prepared
- Track student to completion or cancellation, award (post) student degrees and certificates to the student's academic record
- Order and distribute diplomas and certificates to awardees
- Synchronize with student services for commencement for the rehearsal and commencement ceremony
- Provide lists of potential graduates for rehearsal, bookstore and commencement program; coordinates student check-in at rehearsal
- Order diploma/certificate covers for commencement
- Verify the accuracy of information which is reported on student transcripts and degree audit, authenticates the coursework to meet the requirements for the completion of degrees and certificates utilizing degree audit for courses taken within MSJC and other available resources for courses taken at other institutions.
- Review and assess requests for adjustments to student academic records in compliance with state regulations, district policies, and with the best interest of students in mind
- Serve as a resource to students, academic counselors, Matriculation Specialist, and other student service staff
- Participate in District-provided in-service training programs
- Maintain a friendly, supportive atmosphere for students, staff, faculty and the public
- Assist area administrators, in decisions as they pertain to student academic records, evaluation processes, and policies and procedures for graduation;
- Participate in the evaluation for AA/AS degrees, certificates, CSU General Education (GE) Breadth requirement certification, and Intersegmental General Education Transfer Curriculum (IGETC)
- Complete evaluation of unofficial documents for the Matriculation challenge of prerequisites
- Perform special evaluations for health programs in support of three major health programs
- Provide pre-qualification of science courses, verify RN students' eligibility for state licensure
- Prepare letters, enter data to computer and purge files
- Review and log in evaluation requests, preform back-up duties and functions for Enrollment Services Clerks
The incumbent must possess a thorough knowledge of:
- Practices, procedures and activities of the entire student services area
- Methods and problems of an educational organization
- Research analysis and interview techniques
- Principle of individual and group behavior
- Work effectively as a team member
- Meet schedules and timelines
- Communicate effectively both orally and in writing
- Maintain documentation and records
- Handle multiple assignments simultaneously and set priorities based on customer needs
- Plan, organize and lead the operations of a large student services program
- Forecast program needs and develop new and/or revised procedures where necessary
- Independently interpret and apply a wide range of practices, rules, regulations, policies and procedures
- Gather and analyze data and present clear/concise information both orally and in writing
- Establish and maintain cooperative working relationships with faculty, administrators, student organizations, private and public agencies and others
- Plan and lead the work of others, where required
- Overall operation, functions and programs of the college and the area to which assigned
- Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff
Minimum Qualifications
MINIMUM QUALIFICATIONS
- A high school or GED; AND
- Three (3) years of college education (Attach transcripts); AND
- Three (3) years experience performing research, analysis and/or review in at least one student services program area (Enrollment Services, Counseling, Financial Aid, and/or Student Activities); OR
- in a related field that will demonstrate possession of the knowledge and abilities necessary to meet the performance objective of the assigned student services program area; AND
- Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.
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SUBSTITUTIONS
Substitutions for meeting the minimum qualifications of this position are allowed, as follows:
- Education beyond the three (3) year minimum and directly related to the duties described above, may be substituted for up to one (1) year of experience on a year-for-year basis
- Additional specialized professional experience related to the assignment may be substituted for the education requirement on a year-for-year basis
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with travel from site to site. The incumbent must be able to work in a fast-paced office environment with background noise and a high stress level.
Physical: Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift carry, push, and/or pull light to moderate amounts of weight up to 20 pounds; to operate office equipment requiring repetitive hand movements and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
Other Qualifications
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
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