- Professional
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As Strategic Asset Manager, you will support and optimize our client's hardware asset management program across Canada and LATAM. You will ensure end-user devices are efficiently tracked, supported, and managed throughout their lifecycle.
You will also serve as a global float, providing flexible support to other regions as needed to maintain continuity and operational excellence in our hardware asset ecosystem.
KEY RESPONSIBILITIES:
- Oversee the end-to-end hardware asset lifecycle—including procurement, deployment, tracking, maintenance, and decommissioning—for Canada and LATAM regions.
- Maintain real-time, accurate inventory records across asset management systems (e.g., ServiceNow, Kandji, WorkspaceOne).
- Support regional logistics coordination, vendor interactions, and hardware delivery tracking.
- Collaborate with IT, Procurement, and Finance teams to ensure asset operations align with budget, timelines, and compliance standards.
- Conduct periodic audits, reconciliation activities, and reporting to support data integrity and compliance goals.
- Act as a global float, assisting teams in EMEA, APAC, or other regions during peak periods, coverage gaps, or special initiatives.
- Participate in process improvement efforts to streamline asset workflows and enhance operational efficiency across regions.
ESSENTIAL CRITERIA:
- Bachelor’s degree in Business, Supply Chain, Information Technology, or a related field—or equivalent experience.
- 2–4 years of experience in IT asset management, logistics, or procurement operations.
- Working knowledge of IT asset lifecycle best practices.
- Experience using asset management platforms (e.g., ServiceNow, Kandji, WorkspaceOne).
- Strong organizational skills and attention to detail in maintaining inventory accuracy across multiple regions.
- Effective communication and coordination skills with distributed, cross-functional teams.
- Flexibility to support global operations, including occasional off-hours collaboration across time zones.
- Proficiency in English; Spanish and/or Portuguese preferred for LATAM support.
DESIRABLE CRITERIA:
- Familiarity with managing hardware for remote and distributed teams.
- Exposure to ITIL-based service management practices (incident, change, configuration).
- Certifications such as ITIL Foundation, CAMP, or CompTIA Project+ are a plus.
- Experience supporting Canada and/or LATAM-based users or offices.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
