Head of Technical Program Management bei Shell Recharge Solutions

Head of Technical Program Management 

Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in India, the company’s global footprint spans across three continents with deployments in 13 different countries.

At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves – passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at “no” as just a challenge to find the next “yes”.

Shell Recharge Solutions is seeking a Head of Technical Program Management

Shell Recharge Solutions’ goal is to be the leading “Product and Technology Powerhouse” in EV Charging by turning our product vision into innovative best-in-class applications for our global customers in the EV Charging domain.  The Shell Recharge Solutions Technology organization is a major driver towards that goal, which consists of Product Management, Enterprise Platform Architecture, Technical Program Management, Software Engineering, Quality Assurance & Software Infrastructure, Customer Technology Operations, and Information & Data Security.

What you’ll do: 

The Head of Technical Program Management will lead the team in complex platform development and program efforts to deliver best-in-class products and solutions for our customers. This role will report directly to the Chief Executive Officer (CEO). Our platform is central to an eMobility ecosystem that consists of massive worldwide cloud infrastructure, Electric Vehicle Chargers (L2 and DCFC), Battery Energy Storage systems, integration with Energy Utilities, Renewable Energy, and the hardware/software to facilitate administration, predictive management, and communication between sites and facilities. This role is a key leader in the Shell Recharge Solutions Global Technology organization that is evolving a robust platform central to an EV Charging ecosystem that is used by millions of people worldwide.

• Build and lead an agile team of Technical Program Managers capable of scaling through a period of high-growth and collaborating with cross-functional leaders.
• Define and lead agile program delivery and product delivery execution strategy for multiple customers, product areas and platforms.
• Manage, mentor, and grow the capabilities and careers of technical program management teams.
• Define, analyze, and report metrics for visibility on the success and opportunity areas of programs and projects.
• Build and lead an agile TPM organization which leads with effective communication, collaboration, and nimble solutions to obstacles and challenges.
• Develop and implement program coordination and risk management strategies, including managing cross delivery dependencies
• Ensure effective ways of working with internal teams, stakeholders and departments such as software development, quality assurance, and product management on technical requirements, status, and overall product and program goals. 

 What We’re Looking For: 

Basic Qualifications

• Bachelor’s Degree in Computer Science/ Engineering or equivalent experience required.
• 15+ years of experience in agile program/project management of deliverables hosted on AWS or other cloud services at scale. 
• 7+ years of experience leading technical teams, programs or projects managing cloud services products and the technical dependencies critical to their delivery.
• 10+ years of experience executing program delivery in support of commercial driven product.
• 5+ years using communication tools such as JIRA, Slack, Confluence, and project schedule management tools such as SmartSheet to expertly plan development sprints.
• 3 + years of Experience with SAAS product and software development concepts and methodologies.
• 5+ years of experience on teams that have successfully delivered large-scale, secure, and resilient cloud services, preferably as part of a successful platform migration and/or v1.0 initiative.
• Deep understanding of SaaS architecture and cloud-native technologies (e.g., AWS, Azure, Kubernetes, microservices).
• End-to-end program lifecycle management, from concept through delivery and post-launch support.
• Agile and scaled Agile (SAFe, LeSS) methodologies expertise.
• Technical fluency to engage with engineering, product, and infrastructure teams effectively.
• Experience architecting and implementing technical program management strategies, and building out teams to deliver in a complex, global and matrixed environment. 
• Superb communication skills at all levels, from team members to senior management.
• Data-driven decision-making using KPIs, OKRs, and program metrics.
• Change management and organizational transformation experience.
• Experience in attracting, retaining, and developing technical talent.
• A strong drive to solve problems of all types.
• An entrepreneurial spirit, and comfort dealing with uncertainty and ambiguity.
• A commitment to quality with a drive for operational excellence.

Preferred Qualifications

• Solid understanding (after onboarding and ramp-up/training) of the Shell Recharge Solutions software development lifecycle (SDLC).
• Excellent verbal and written communication skills, with the ability to solve problems and think outside of the box. 

What We Offer: 

• A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry 
• The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure 
• The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies 
• Daily ownership of your role in a challenging, high-growth environment.        
• A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package 
• Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
• Participation in Shell Recharge Solutions’ performance and rewards bonus program 
• Health benefits for employees 
• Innovative Paid Time Off Program
• 9/80 Flex Work schedule