Library Assistant II PT - Events & Outreach Support bei City of Boca Raton, FL

About the Department

Position Duties

Events and Community Engagement Section

• Accurately performs events and outreach services functions including In the Community programs for youth and adults, managing Story Walks and Little Free Libraries, library-wide programs such as Summer Reading, and participating in community awareness or partner events.
• Effectively uses email, phones, computers and printers, library software and calendars, library self-checks and scanners, meeting room technology, and the Mobile Library Van. 
• Interacts helpfully with patrons to and answering questions about library materials, programs and services, in person, by email and on the phone.
• Develops engaging outreach programs, including story times, educational programs, community partner programs, and library card signups.
• Develops promotional materials for library programs, services, and awareness, including website banners, onsite monitor slides, posters and flyers, signs, and media. 
• Assists with library-wide events and offers reading recommendations.  
• Enforces the Rules of Conduct, library policies, and maintains order at the libraries.
• Does related work as required.

Minimum Qualifications

Knowledge of:

• Library principles, methods, materials, and practices.
• Reader interests, books, and authors.  
• Objectives of a public library.
• How the library is organized, including services, sections, shelves, aisles, and other library spaces.  
• Basic mathematical calculations involving addition, subtraction, multiplication, and division, including counting money and tracking number of uses.

• Reading and alphabetizing accurately to place materials in their proper order. 
• Evaluating tasks and priorities to complete work accurately and efficiently. 
• Significant skills in customer service.
• Significant skills in the use of email, cell phones, computers, software applications such as Outlook, peripheral devices such as printers, and searching in a library catalog, a database or the Internet.

• Accurately sort and file materials alphabetically, numerically, and chronologically.  
• Accurately shelve using the Dewey Decimal System and other organizational methods.  
• Carefully handle library materials, using appropriate tools, containers and book carts.  
• Assist patrons to locate materials and refer patrons to other appropriate assistance in the library.  
• Establish and maintain working relationships with patrons, partners, and co-workers.
• Serve the public and interact with co-workers with honesty and integrity, addressing difficult situations with professional composure.
• Understand, follow, and explain policies and procedures, submit forms, and demonstrate steps using technology.
• Speak effectively and in a friendly manner to patrons at the front desk, on the phone, and during card signups, classes, presentations, or library events.
• Ability to express ideas effectively, both verbally and in writing. 
• Ability to work mornings, days, evenings, weekends, holidays, and special events as necessary.
• Bend, stoop, twist, and reach to shelve or move a variety of library materials.

Other Qualifications

• An associate’s degree from an accredited college or university or equivalent (60 college or university credits).  

• Bachelor’s degree preferred. 
• Experience working with cash registers, computers, or other technology to assist customers at a front desk, or experience developing or presenting a class, program, or instruction preferred.
• Experience working in libraries, bookstores, educational or cultural organizations preferred.
• One (1) year experience working with the public. 

• Criminal Background Check 
• Employment Verification