IT QA Technical Lead bei Leslie's Pool Supplies

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview:

We are seeking a highly motivated and experienced Lead QA with expertise in Point of Sale (POS) systems. Oracle X-Store is preferred, but those with experience on other large-scale POS platforms are encouraged to apply.  This role involves creating and executing test plans, troubleshooting, identifying defects, and collaborating with the development teams to ensure the large-scale delivery of our POS solutions. Additionally, this position will monitor contract retail system QAs on-boarded to support various enhancement projects, ensuring that QA standards are followed and quality work product is delivered.                           

Responsibilities: 

• Lead QA strategy and execution for POS systems and related retail technologies.
• Develop and manage test plans for functional, integration, and regression testing.
• Collaborate with cross-functional teams to align testing with business needs.
• Oversee automation efforts and improve test coverage across store systems.
• Manage defect tracking, triage, and resolution with development teams.
• Validate POS software updates in lab and store environments before release.
• Ensure quality across retail systems like inventory, payments, CRM, and loyalty
• Mentor QA team members and promote best practices.
• Support performance, load, and security testing efforts.
• Drive continuous improvement in QA processes and tools.

Qualifications: 

• 5+ years of experience in QA, with significant emphasis on POS. 
• In depth understanding of POS systems, including hardware and software and Omni channel integrations, reporting, and logs.
• Knowledgeable in Windows based systems experience and Mobile POS – Windows and Android.
• Experience with card acceptance validation, Major and Private label.
• Verifone terminal, direct to processor experience.
• Experience with various testing methodologies, including functional, regression, and integration testing.
• Strong QA process documentation skills.
• Familiarity with defect tracking in JIRA.
• Proficiency in SQL for database testing.
• Experience with automation testing frameworks.
• Excellent communication and collaboration skills with both internal and external vendor partners.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Detail-oriented.
• Ability to prioritize tasks and meet deadlines.

Leslie's provides a robust benefits package, including:

• Comprehensive medical, pharmacy, dental, & vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company-paid short-term disability and voluntary long-term disability insurance.
• Pre-tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
• Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.