Senior Sales Manager - Flagship Store New York City (m/f/d) (US) bei CYBEX Online Shop

Senior Sales Manager - Flagship Store New York City (m/f/d)

USA / New York City

CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

Cybex is looking for a dynamic Senior Sales Manager at our new SoHo location in New York City. Purpose of the role is to provide excellent consumer service, assess consumer needs and provide excellent demonstration to increase consumer satisfaction, brand engagement and conversion during the whole consumer journey. You will work in an international working environment with a global scope.

Areas of Responsibilities:

• Assist with daily sales reports, staff scheduling, and operational checklists
• Oversee floor replenishment and ensure bestsellers and new arrivals are presented effectively
• Maintain visual merchandising standards consistent with global guidelines
• Support Store Manager/Assistant Manager in supervising daily team performance
• Delegate tasks to team members and ensure execution aligns with brand standards
• Drive sales by leading from the floor and motivating associates
• Monitor KPIs (conversion, UPT, ATV) and coach team members to achieve targets
• Ensure product knowledge is consistently high among team members
• Open and close the store, ensuring all security procedures are followed
• Build and maintain strong client relationships, supporting clienteling initiatives
• Maintain the integrity of alarm systems, cash management, and key logs

Profile of qualifications:  

• Sales experience in luxury, premium retail or juvenile industry 

• Relevant education completed in sales, commercial or similar 

• Good communication skills, both verbal and written 

• Passion and interest in design & fashion 

• Energetic and positive attitude 

• Flexibility, strong customer focus, hands-on mentality  

• Ability and willingness to work flexible hours according to the needs of business 

• Proficiency with Microsoft Office & affinity in the usage of POS system  

The salary range for this position is $20 to $25 per hour. In addition to the base salary, this position may offer benefits, bonuses, and other forms of compensation. The final compensation offer will be determined based on a variety of factors, including but not limited to the candidate’s experience, qualifications, and the specific needs of the role.

EEO/M/F/D/V

If you are passionate about making a significant impact in a fast-growing company and are looking for opportunities to advance both professionally and personally, CYBEX is your destination. As part of Goodbaby International Holdings Ltd., we are committed to fostering an inclusive work environment that values diversity and provides equal opportunities for all.

Join us at CYBEX, where your career journey aligns with our mission to keep children safe and parents stylish, all around the globe.