- Professional
- Optionales Büro in St. Louis
About the Organization:
Founded and operated by former election officials, KNOWiNK provides a proven solution rooted in knowledge gained from our extensive experience as former election officials and from working with and listening to elections authorities across the country. We are committed to growing to meet evolving needs and helping achieve the vision of individual jurisdictions to modernize elections with best-in-class technology. Therefore, KNOWiNK is in a perpetual state of development to enhance the overall election experience for voters, and everyone involved with running elections. Our top priority is to continue advancing the election process to make voting easier for workers and voters alike.
Responsibilities:
- Communicates and collaborates with Department Managers, Business Analysts and other team members to develop, and produce high-quality communication products in a fast-paced, high-pressure environment.
- Prepare, review, revise and maintain technical documentations, including product manuals, training material and client release notes
- Develop and maintain templates for written documentation that meets and exceeds the company standards and client expectations.
- Maintain a strong knowledge of existing products and services.
Requirements:
- Bachelor’s degree in a relevant field, English, Literature, and/or Writing a plus.
- 3 years of experience writing as a Product Owner, Business Analyst, Technical writer, or similar role.
- Ability to build relationships across various levels of the organization (virtually & in-person)
- Federal and/or state election law knowledge is desired
- Strong organizational and time management skills
Skills:
- Detailed oriented and highly organized
- Strong writing and content research/strategy, proofreading and editing skill
- Proven ability to work independently, managing one's own priorities and schedule.
- Effective interpersonal and communication skills.
- Client or vendor account management experience.
KNOWiNK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, KNOWiNK complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
KNOWiNK expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of KNOWiNK employees to perform their job duties may result in discipline up to and including discharge.
