Software Engineer II - Site Reliability Engineering bei Ridgeline

Software Engineer II - Site Reliability Engineering

Location: New York, NY 

Are you passionate about building systems that make reliability a competitive advantage? Do you enjoy combining hands-on engineering with cross-team influence to improve how organizations operate at scale? Do you thrive in fast-paced environments where you can tackle ambiguity, reduce toil, and experiment with AI-powered tooling? If so, we invite you to join our innovative Site Reliability Engineering team at Ridgeline.

As a Site Reliability Engineer at Ridgeline, you’ll be part of a hands-on, strategic team responsible for scaling reliability across our cloud-native platform. You’ll design and improve systems like Health Manager, Incident Command, and observability infrastructure—while also driving forward FinOps tooling and AI-assisted automation that reduce operational burden and surface critical insights. This role is central to Ridgeline’s mission of delivering high-performance, zero-downtime services with speed, clarity, and confidence—and your work will directly empower product, infrastructure, and customer-facing teams to move faster without sacrificing reliability.

You must be work authorized in the United States without the need for employer sponsorship.

What will you do?

• Build and maintain reliability systems such as health monitoring tools, observability dashboards, and alerting infrastructure—with support from senior team members.

• Collaborate closely within the SRE team and with adjacent product/infrastructure teams to embed reliability into features and processes.
• Participate in the SRE on-call rotation for incident response, learning blameless triage and contributing to retrospectives.
• Contribute to the development and maintenance of FinOps tools for enhanced cost visibility, usage transparency, and cloud efficiency.
• With support, implement metrics and monitoring to proactively surface operational issues.
• Contribute to and help refine reliability best practices, documentation, and internal wikis.
• Write clear, maintainable, and well-tested code as part of larger joint initiatives.
• Uphold Ridgeline’s culture of feedback, learning, and collaboration; engage in team learning sessions and pair programming where appropriate.

Desired Skills and Experience

• Bachelor’s degree in a relevant technical field, or equivalent practical experience.

• At least 2 years’ experience in software engineering or a related technical role, ideally involving cloud infrastructure, DevOps, or SRE.
• Proficiency with at least one modern programming language (e.g., Java, Python, JavaScript, Kotlin); experience with scripting and tooling automation is a plus.
• Experience with observability tools (such as Datadog, Prometheus) and fundamentals of monitoring and alerting.
• Familiarity with infrastructure-as-code tools (Terraform, Cloud Development Kit) and basic CI/CD pipelines.
• Comfortable seeking support as needed and communicating clearly within the team.
• Familiarity with AI-assisted tooling or workflows is a plus, but not required
• Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain/problem space.
• An aptitude for problem solving
• Ability to communicate effectively
• Serious interest in having fun at work

Who You Are

• You are a practical systems thinker, eager to understand how things work and how they can be improved, even if some ambiguity remains.
• You thrive as a collaborative team member, valuing transparent communication, feedback (giving and receiving), and learning from others’ perspectives.
• You focus on building and refining real, tangible solutions—not just contributing ideas, but delivering reliable tools and code that your teammates can depend on.
• You are passionate about outcomes: you care about the impact of your work and are motivated to see projects through with support from your team.
• You invest in your own growth and welcome opportunities to learn new technologies, engineering practices, or business concepts.
• You are comfortable seeking help or clarification when needed, and you readily share what you’ve learned with your team.
• You contribute to a positive work environment—whether that means participating in learning sessions, giving constructive feedback, or just bringing a sense of fun to the job.

About Ridgeline

Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. 

Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before.

With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America’s Best Startup Employers.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits 

The cash compensation amount for this role is targeted at $120,000 - $140,000. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. 

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. 

In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.

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