System Analyst, IT AMI Implementation Technology bei Learning and Inclusion
Learning and Inclusion · New York City, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in New York City
Responsibilities
- The Systems Analyst will be responsible for contributing, with guidance, to the analysis of system problems and the formulation of system changes. Troubleshoot production application issues, review performance and document results and root cause analyses. This individual will be well versed with the general knowledge of distributed (multi-tiered) systems, systems development, and an increased emphasis on attention to detail.
- Ensures implementation of Company safety, health, and environmental programs for employees whose work is directed. Ensures that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.
- Committed to the Way We Work Principles and adheres to the Company's Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (''EH&S''), Equal Employment Opportunity (''EEO''), discipline and security.
- The Systems Analyst will function as a member of a collaborative team by contributing to software upgrades through consistent development practices (tools, common components, and documentation). The individual will gain experience supporting the critical IT systems which are responsible for the 24/7 operations of the AMI Infrastructure. Also gaining valuable data analytical skills by supporting and monitoring our business applications and end users as well.
- Support department goals and provide analysis of system problems. Prepare for system changes and upgrades, including monitoring and documentation updates.
- Meet with business users to gather and refine system requirements. Additionally, will translate business needs into actionable technical specifications.
- Demonstrate a working knowledge of the Software Development Life Cycle.
- Support the iteration and maintenance of IT systems, which consists of supporting the company's Advanced Metering Infrastructure ecosystem. These systems support the data received from smart electric meters, as well as from gas meters/leak detectors. Supporting the system that delivers this data as well be crucial to ensuring continuity across all IT systems.
- Collaborate with system specialists on various application improvements.
- Works with vendors to deploy software fixes and support testing across various AMI systems.
- Assist in troubleshooting high-priority system issues and contribute to knowledge sharing within the team.
- Flexibility to perform other assignments as needed by the department.
- Prepare routine maintenance change management for production moves, including documentation, communication and releases.
- Maintain code integrity and organizational standards through version control and documentation best practices.
Qualifications
- Associate's Degree and four (4) years of experience in an Information Technology (IT) related field. or
- Bachelor's Degree and two (2) years of experience in an Information Technology (IT) related field.
- Knowledge of application support, troubleshooting and debugging, required.
- Exposure to systems design across one or more platforms and supporting future integrations of these systems, required.
- Understanding of Waterfall, Agile or other rapid application development methods, required.
- Experience with technical documentation and communication to IT and business groups, required.
- Exposure to methods relating to application design, software development, and automated testing, preferred.
- Experience supporting a large infrastructure of systems, preferred.
- Experience with SQL or other query tools, Azure DevOps and Python, preferred.
- Exposure to Grafana and dashboards created by IT, preferred.
- Has a strong sense of ownership and is not afraid to speak up, preferred.
- Someone collaborative, curious, empathetic, open-minded, innovative, preferred.
- Strong written and verbal communication skills
- Demonstrated problem solving skills
- Well organized, detail oriented and flexible to handle multiple assignments
- Possesses strong technical aptitude
- Performs work independently with minimal supervision
- Effective leadership skills
- Demonstrated analytical skills
- Driver's License Required
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Must be able and willing to work overtime and travel within Company service territory, as needed.
- Must be flexible with work hours, be on call and respond to emergencies.
About Company
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at [email protected]
Company
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
