IT Intern bei San Antonio River Authority
San Antonio River Authority · San Antonio, Vereinigte Staaten Von Amerika · Onsite
- Optionales Büro in San Antonio
JOB CLOSES: September 21st, 2025
GENERAL SUMMARY
Provides excellent customer service, routine user support, simple problem analysis and resolution, general technical assistance, and training for information systems.
Safety is #1 at the River Authority: We expect every employee: to 1) Strictly follow safety policies, rules, and safe work methods. 2) Promptly correct or report safety hazards or unsafe conditions. Immediately report injuries for prompt diagnosis and treatment. 3) Make regular suggestions for safety process improvements to support continuous safety improvement.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Responds to activities reported to the IT Service Desk.
- Acts as a technical resource in assisting users to resolve problems with equipment and data.
- Assists in the management of inventory for hardware and software.
- Serve as a technical resource on projects.
- Performs administrative support functions for programs and activities related to the Information Technology Team.
- Assists the Information Technology department with training materials (how to videos, documents, etc)
- All other duties as assigned.
SUPERVISORY REQUIREMENTS
- This position does not directly supervise any employees.
MINIMUM QUALIFICATIONS
Required Education and Experience
- High school diploma or GED with at least two semesters completed at an accredited college or university; college major in Information Technology, Computer Science, or related field.
Required Licenses or Certifications
- None
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
The requirements listed below are representative of the knowledge, skills and abilities required to successfully perform the essential functions of this position.
Knowledge of:
- Microsoft Office
Skills and Abilities:
- Troubleshooting
- Computer hardware knowledge
- Monitors, PC’s, Cables, and Printers knowledge
- Oral and written communication, to include technical writing and report preparation
- Establishing and maintaining effective working relationships
- Must be able to function in a principle-based organization that has a culture built on character and SARA Core Values of Stewardship, Integrity, and Excellence.
WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS
Work Environment and Physical Effort: (check the appropriate box:)
| Physical Effort Requirements | ||
Work Environment | Sedentary | Medium | Heavy |
Good: Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards. | ☒ | ||
Satisfactory: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work. | |||
Disagreeable: Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk. | |||
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Medium: Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS continued
Work Locations: (select one frequency choice for each location listed:)
| Work Environment Locations | ||
Work Locations: Indicate how often the work requires the employee to be in the following types of environments: | Seldom or Never | Sometimes | Frequently or Often |
Office or similar indoor environment | ☐ | ☐ | ☒ |
Outdoor environment | ☒ | ☐ | ☐ |
Street environment (near moving traffic) | ☒ | ☐ | ☐ |
Construction site | ☒ | ☐ | ☐ |
Confined space | ☒ | ☐ | ☐ |
Vehicle | ☒ | ☐ | ☐ |
Warehouse environment | ☒ | ☐ | ☐ |
Other: (Specify: ) | ☐ | ☐ | ☐ |
Exposures: (select one frequency choice for each exposure listed:)
| Exposures | ||
Exposures: Indicate how often the work requires the employee to be exposed to the following environmental exposures. | Seldom or Never | Sometimes | Frequently or Often |
Extreme cold (below 32 degrees) | ☒ | ☐ | ☐ |
Extreme heat (above 100 degrees) | ☒ | ☐ | ☐ |
Communicable diseases | ☒ | ☐ | ☐ |
Moving mechanical parts | ☒ | ☐ | ☐ |
Fumes or airborne particles | ☒ | ☐ | ☐ |
Poison ivy, wasps, snakes, and other natural hazards | ☒ | ☐ | ☐ |
Toxic or caustic chemicals or substances | ☒ | ☐ | ☐ |
Loud noises (85+ decibels such as heavy trucks, jack hammers, construction) | ☒ | ☐ | ☐ |
Other: (Specify: ) | ☐ | ☐ | ☐ |
San Antonio River Authority is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity.
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