IT Operations Engineer bei Remedy Technological Services L P

Description

Clearance Requirement: Active DoD Secret Clearance (Required) 

Centex Technologies is hiring an IT Operations Engineer to provide onsite support for users, systems, and networks. This role is hands-on, customer-facing, and vital to keeping our infrastructure running smoothly. Join a team where your skills will directly impact operations that matter. 

Responsibilities:

• Support hardware, software, and networking issues on Windows, Linux, and macOS.
• Troubleshoot network connectivity, TCP/IP, DNS, and DHCP issues.
• Manage accounts and permissions with Okta, Active Directory, Azure AD.
• Resolve tickets using ITSM best practices.
• Manage enterprise tools and MDM solutions (Intune, JAMF, Workspace, Microsoft 365).
• Deliver clear, customer-focused support to both technical and non-technical users. 

Why Work With Us?

At Centex Technologies, we believe in investing in our team members. You’ll gain exposure to diverse technologies, support critical government projects, and grow in a collaborative and mission-driven environment. 

Employment & Equal Opportunity:

• This position is full-time, on-site in Austin, TX.
• Centex Technologies participates in E-Verify.
• We are an Equal Opportunity Employer.

Requirements

 Qualifications:

• Active DoD Secret Clearance
• 2+ years of IT support experience
• Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
• Strong troubleshooting and problem-solving skills
• Experience with identity management systems and MDM tools

Preferred: Familiarity with SBIR technologies, Agile/DevSecOps environments, ability to document and present technical processes.