Commercial Enablement & Operations Coordinator bei Convene

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.

The Commercial Enablement & Operations Coordinator plays a key role in supporting the sales, revenue & marketing teams by streamlining communication, processes & tools. This role ensures the commercial team is armed with the right communication, structure, resources & insights to drive revenue and deliver exceptional service aligned with our brand standards.

What You’ll Do:

Commercial Enablement

• Support the rollout and ongoing optimization of sales enablement tools and platforms (e.g., CRM, proposal tools, content libraries) via SOP creation, validation and distribution
• Maintain the Commercial Hub Google Site to ensure all important information is up to date and organized correctly.  Working with Department Leaders to validate training tools (Revenue Managers, WorkPlace Sales Leader, Strategic Partners etc)
• Gather information to deploy the Friday Wrap Up to the Global Commercial Team on a weekly basis
• Coordinate onboarding for new Commercial Team Members, ensuring alignment with brand values and sales methodology.
• Support Enablement Leaders in creating Litmos Commercial University and deploy to new hires as part of onboarding
• Assigning our Internal Space Requests from all departments to the appropriate Sales Team member to book
• Admin Support including but not limited to Team Meeting Minutes, Deck Template Creation, Critical Path task management, auditing & upkeep commercial email distros, auditing & upkeep commercial slack channel, Jira Ticket assignments & Sales Enablement inbox, Account Ownership Reassignment

Commercial Operations

• Audit & manage aggregators, providing team training & reporting needed
• Work closely with Commercial Operations on Inbound & Demand reporting to help Commercial Leaders drive regional strategy using data backed insights 

Reporting & Insights

• Assist in gathering and analyzing performance data (KPIs, pipeline health, conversion rates) and preparing regular reports for global leadership.
• Leverage HubSpot reporting for capacity modeling & data-informed lead rotation adjustments
• Proactively audit Seller call recording, providing insights to Sales & Enablement Leaders to support training plans

What We Look For: 

• 3+ years of experience in commercial enablement, sales operations, or revenue support functions within a high-growth or fast-paced environment
• Strong organizational and project management skills with the ability to manage multiple priorities and stakeholders simultaneously
• Proficiency with CRM systems (e.g., HubSpot, Salesforce) and sales enablement tools; comfort learning and optimizing new platforms
• Analytical mindset with experience compiling, auditing, and presenting data to inform strategic decision-making
• Excellent communication skills (verbal and written), with proven ability to create clear SOPs, documentation, and training resources
• A proactive, solutions-oriented approach: able to anticipate needs, solve problems quickly, and adapt to ever-changing environments
• Alignment with Convene’s core values: genuine, relentless, integrity, and teamwork (GRIT)

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary:

Salary Min: $58,000 Salary Max: $62,000

This role is also eligible for Convene's sales commission program. 

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.

We’re Here For You: 

At Convene, you’ll receive:

Health and Wellness

• Excellent health coverage for you and your family starting day one
• 24/7 virtual care through Centivo Care
• Employee Assistance Program: emotional well-being and support for everyday life
• Fertility & family planning through Kindbody

Time Off and Work-Life Balance

• Generous paid time off plus time off for your birthday
• A Holiday closure each year to allow all employees to unplug and recharge
• Paid time off for new parents: maternity, paternity, adoption

Financial Support and Benefits

• 401K plan with company matching
• Financial support for education: for attending conferences, taking courses, or gaining certifications

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do

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