Resident Services / Records Coordinator bei WeCare Centers
WeCare Centers · New Castle, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in New Castle
Come join the team at WeCare Centers - Jameson Care Center!
We're hiring a Resident Services / Records Coordinator. This position requires strong leadership skills, a deep understanding of medical terminology, and expertise in health information management systems. Collaborating with healthcare providers, this team member plays a crucial role in enhancing patient care through accurate and timely documentation.
We're hiring a Resident Services / Records Coordinator. This position requires strong leadership skills, a deep understanding of medical terminology, and expertise in health information management systems. Collaborating with healthcare providers, this team member plays a crucial role in enhancing patient care through accurate and timely documentation.
Key Responsibilities
- Ensure paper and electronic medical records of the entire medical record is complete during resident stay and at time of admissions and permanent discharge with upholding all HIPPA regulations.
- Maintain accurate and compliant resident medical records (paper and electronic)
- Scan and upload documents
- Compiles statistical data and audits as assigned
- Retrieve data, type correspondence and produce reports as assigned
- Maintains, retains and archives files in accordance with Company’s policy and State and Federal regulations.
- Tracks and communicates with all providers for record completion for H&P, 30-day reviews, and DC summaries
- Tracks and communicates with all providers 30-day order reviews and pending order signatures
- Retrieves data type correspondents and produces reports
- Maintains and retains archive files in accordance with company policy and state and federal regulations
- Explain and completes Admission Agreements to residents/families and upload to PCC. Once complete add the following info to custom identification: photo consent, arbitration agreement, dental consent, admission agreement complete.
- Ensure completion of 401’s (in admission agreement) *For OBRA review also place 401 signature page in a designated folder
- Ensure room readiness prior to admission where there is no Concierge
- Provide welcome packet / welcome bag to residents/families
- Act as point of contact for family inquiries during the admission window
- Send emails to the UR team for any admissions arrival/DC with date/time.
- Other tasks as assigned
Skills, Knowledge and Expertise
- High school diploma or GED.
- Prior experience in medical records, admission clerk, or healthcare administrative role preferred.
- Experience in a skilled nursing facility or long-term care setting is highly desirable.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office Suite and basic electronic health record (EHR) systems preferred.
Additional Requirements:
- Must possess a warm, welcoming demeanor and demonstrate professionalism at all times.
- Must be able to maintain confidentiality and handle sensitive resident information appropriately.
- Ability to work collaboratively with nursing, social work, and administrative departments.
- Reliable attendance and punctuality are essential.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Benefits
- Same Day Pay
- EAP
- 401k
We reward hard working and caring professionals with competitive pay, benefits, and growth opportunities!
