Tubing Shift Leader - Seasonal (18+) bei Bear Creek Mountain Resort

WHAT WE ARE LOOKING FOR:

The ideal Tubing Shift Lead for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Tubing Operations team ensuring safe and efficient operation of the tubing area.

WHAT WE EXPECT FROM YOU:

• Follow all opening and closing procedures
• Perform duties of Tubing Operator
• Ensure safe and efficient operation of the tubing carpet
• Ensure safe and efficient speeds are maintained
• Complete and submit paperwork at end of the shift
• Secure radios and RFID tablets
• Follow team rotation and breaks schedule received from Supervisor
• Prepare and maintain decks and walkways
• Assist guests
• Observe tubers, give verbal and nonverbal commands as needed
• Follow the directions of supervisors
• Pay attention to equipment and surroundings. Immediately report any problems or concerns
• Assist Attendants and Operators by sharing knowledge of the conveyor belt and tubing park
• Assign tasks effectively
• Inspect tubing equipment and lanes regularly
• Think quickly to resolve unexpected issues
• Punctual and reliable
• Inform manager/supervisor of any necessary repairs to equipment
• Log all lift shut-down and mechanical failures and describe action taken

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures