Pre-Litigation Case Manager bei Hensley Legal Group PC

Description

HLG is dedicated to making a difference in the lives of people who have been injured or disabled. What we do every day, with each individual client, positively impacts them as they face some of their most difficult times. Making a difference is what drives every member of this team, and it makes us one of the preeminent firms in our industry.

We are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you.

Currently, we are looking to add a Case Manager/Paralegal to our Pre-Litigation team to help develop and more pre-litigation cases to settlement or litigation under the supervision of the Pre-Litigation Attorney. This position requires that you be the voice and face of the firm, along with a high level of client interaction making strong customer service skills vital to this role. 

Some of the key responsibilities include but are not limited to:

• Serve as the client's primary point of contact for all questions and updates on the case. 
• Be the overall director of the case from start to finish. 
• Keep detailed notes of all case-related phone and email contact as well as tasks performed. 
• Working directly with the Pre-Litigation Attorney to ensure the timely and appropriate progression the client's case by collecting evidence, insurance, and/or assets for the case. 
• Ensuring all mail is reviewed, responded to, and/or brought to the attention of the Pre-Litigation Attorney. 
• Preparing demand packages for review and valuation, commencing the negotiation process, and ensuring the case is closed in the system upon final settlement. 

Requirements

OUR IDEAL CANDIDATE DEMONSTRATES OUR "EPIC" CORE VALUES

• Displays Excellence by being growth-minded, being adaptable, and always striving for greatness
• Shows Passion, care, and devotion to each client (and team member) they come in contact with daily
• Wants to Impact their community, feeling personal fulfillment by having an indisputable effect on others 
• Shows Courage and initiative to overcome the unknown

REQUIRED COMPETENCIES

• Demonstrate stellar organization skills
• Proven reliability
• Utilize excellent project & time management skills
• Be detail oriented
• Utilize excellent communication and customer service skills - including conflict resolution
• Show initiative and think critically

EDUCATIONAL/EXPERIENCE REQUIREMENTS

• High School Diploma or GED required.
• College Degree (Associate/BS/BA) and/or successful paralegal or case management experience preferred.