Night Auditor bei AC Hotel Chicago

PURPOSE OF POSITION
Post and balance charges, and send settlements in a timely and efficient manner. Maintain files and reset the systems for operations of the next day.
ESSENTIAL FUNCTIONS
1. Check guests in and out of rooms.
2. Prepare daily restaurant revenue report data by auditing Micros tapes/ journals to breakdown revenue, covers, and servers fees, tips paid out and settlements by tape and cashier.
3. Run audit reports/ journals from the Front office mainframe, the micros computer, and Credit Card system.
4. Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
5. Input on the PC revenue/ expenses/ allowances to generate the daily reports such as the Guest Ledger summer and Daily restaurant summary.
6. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
7. Perform other duties and responsibilities asked by the Front Office Manager and Night Manager based upon department needs.
8. Greet and welcome guests.
9. Answer guest questions.
10. Respond to guest requests and needs
POSITION REQUIREMENTS
1. Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
2. Basic mathematical skills and ability to operate a 10- key by touch.
3. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
4. Ability to access and accurately input information using a moderately complex computer.
5. Must have excellent telephone etiquette skills.
6. High school diploma or equivalent required.
7. Cash handling experience preferred.
8. Must pay close attention to detail.
9. Ability to produce high quality accurate work consistently and on time.
10. Balance work daily totals of hotel.

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