Sales Engineer (Refrigeration) bei ACR Supply Company

Why ACR Supply? ACR Supply is a family owned HVACR company known for incredible customer service and quality products. We are humbled to be recognized as a 2018, 2021, 2022, 2023 and 2024 Best Christian Places to Work awardee. We have worked diligently to create a work environment where our team members get up every morning and truly want to come to work. At ACR Supply, we believe in serving with excellence, and Sales Engineers are at the heart of that mission. If you’re looking for a role where your daily work has a direct impact on businesses, families, and entire communities, we’d love to have you on our team.

What You’ll Do: The Sales Engineer partners with HVAC contractors, consulting engineers, and internal teams to design and support engineered product solutions. You’ll help scope equipment, interpret specifications, deliver quotes, and provide jobsite and design support throughout the sales cycle. It is expected that the Sales Engineer will work a minimum of 42.5 hours per week in accordance to the standard department hours of 7:00am – 4:30pm, Monday – Friday. Occasional evening and weekend work may be required as job duties demand.

Key Responsibilities: 

• Cradle to grave sales process and project management oversight in commercial refrigeration
• Take orders, invoice, and quote (warranties and credits)
• Secure and renew orders and arrange delivery
• Keep manufacturer and customer level pricing current
• Provide sales, service and technical support with applied products explaining products or services to customers and prospective customers
• Develop new territories and customers
• Work collaboratively with marketing and sales teams to develop targeted marketing strategies, better understand customer requirements, and provide sales support
• Provide first time technical support in refrigeration, HVAC, and Controls based on specialty and prepare and deliver technical presentations
• Develop relationships with Consulting Engineers, Design Engineers, and Mechanical Contractors. Develop and maintain relationships with applied products and related vendors
• Keep accurate and legible computerized notes (Notepad) 
• Travel: This position requires occasional travel between stores, market areas, vendor conventions, and customer sites.

How You’ll Make an Impact

• Impact on ACR Supply: Your consultative selling approach strengthens ACR Supply’s reputation as a trusted partner in the HVAC industry. By helping customers find the best solutions, you contribute to revenue growth, long-term customer loyalty, and a stronger competitive position in the market.
• Impact on Major Customers: Your ability to provide the right HVAC solutions ensures that hospitals maintain precise climate control for patient safety, grocery stores keep food fresh, and schools offer comfortable learning environments. Your expertise directly impacts operational efficiency, cost savings, and sustainability for these essential businesses.
• Impact on Homeowners & Businesses: The systems you help design and supply contribute to comfortable homes, efficient office spaces, and reliable HVAC performance. Whether it’s ensuring a homeowner’s heating system runs flawlessly in winter or a business maintains the right environment for productivity, your work directly impacts people’s quality of life.

What You’ll Bring: 

• 2 year Associate degree in HVAC or equal 
• 3 years paid experience in the commercial HVAC industry
• 5 years sales/customer service experience
• 1 year field experience in commercial refrigeration 
• Experience presenting material or curriculum in a variety of settings and audience sizes
• Tridium Certification or successful completion of certification within one year of employment
• Proficient in HVAC&R Systems and Application
• Current and Valid Driver’s License with clean driving record 
• Bachelors Degree in mechanical engineering or similar  (preferred)
• 5 years commercial HVAC industry experience with related product knowledge  (preferred)
• 2 years using sales and customer tracking software such as Stratmax and Salesforce  (preferred)
• Proven year over year positive sales growth for at least two consecutive years  (preferred)
• Certification in HVAC platforms, VRF, or building automation manufactures  (preferred)
• Johnson Controls PCT/CCT certification or equivalent  (preferred)
• 1 year experience with Niagara, FX workbench, and or other control platforms  (preferred)
• Possesses a strong work ethic and a high standard of integrity and strong communication skills.
• Exhibits excellent interpersonal skills, sound business judgment and the capacity for continued growth and contributions to the Company.
• Creates and nurtures a positive team culture, works to achieve the highest levels of customer satisfaction.
• Possesses analytical skills necessary to identify key areas of opportunity.  
• Knowledge of the HVAC industry products/practices
• Sales and relationship building skills
• Ability to work independently and multitask in a fast-paced environment
• Demonstrated ability to learn/use new technology
• Attention to detail and self motivation
• Strong Critical Thinking and problem solving ability
• Excellent organizing, planning, prioritization skills
• Strong active listening and social perceptiveness
• Proficient in Microsoft Office Software Suite
• Meet physical demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  

Where You’ll be Working: This position works in a variety of locations and conditions and is often required to spend many hours driving or riding in a vehicle. While some outside work may be required with exposure to weather conditions, majority of this position is worked inside an air-conditioned office and client facilities.  Some overnight travel and fights as needed. Business-use of personal cell phone required.

What You Can Look Forward To: Benefits & Perks (for eligible associates)! 

• Paid time off and Paid holidays off
• Medical, dental, vision, life insurance 
• Supplemental insurance
• Volunteer paid time off
• AAA roadside assistance
• 401k program with company match
• Family fun day 
• Personal and professional development and training 
• A supportive work culture… and the list goes on!  

Be a Part of Something Bigger: If you’re technically sharp, relationship-focused, and energized by helping contractors succeed, we’d love to meet you. Join ACR Supply and be a trusted advisor where engineering meets real-world impact.

*ACR Supply Company is committed to Equal Employment Opportunity. Reasonable accommodations are available for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, you can call us at 919-765-8398*