Housing Choice Voucher Specialist bei Boulder County, CO

About the Department

Boulder County Housing Department is seeking to hire 2 (two) Housing Choice Voucher Specialists. The Housing Specialist plays a key role in supporting Boulder County Housing Authority’s mission by administering Housing Choice Voucher (Section 8) programs and ensuring clients have access to safe, affordable housing. This role manages a caseload of up to 250–275 households and involves working closely with clients, landlords, and community partners to provide accurate program information, maintain compliance, and deliver high-quality service.

We value candidates with a range of experiences—if you have strong organizational, analytical, customer service, or compliance-related skills, you may be a great fit even without direct housing experience.

These are full-time, benefited positions that will work Monday - Friday 8:00am - 4:30pm. Flexible schedules and hours may be discussed. These positions will work out of 518 Coffman St., Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, these positions are non-exempt (eligible for overtime). 

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $56,664.00 - $69,198.00 Annually

Tentative Hiring Timeline:

• Phone Screening: Week of September 29th
• First Round Interviews: Week of September 29th
• Second Round Interviews: Week of October 6th
• Reference Check: Week of October 6th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Position Duties

1. Provides program information and guidance to applicants, participants, landlords, other agencies, and the public
2. Administers intake and eligibility processes, including reviewing applications, conducting interviews, collecting documentation, and auditing files
3. Manages and maintains housing waiting lists
4. Coordinates or performs Housing Quality Standards (HQS) inspections according to Housing and Urban Development (HUD) regulations
5. Conducts interim and annual recertifications and maintains accurate client records
6. Responds promptly to client and landlord questions, resolves housing-related issues, and coordinates with case management staff
7. Collaborates with internal teams and community partners to ensure coordinated, wrap-around services
8. Calculates and authorizes rental assistance payments and handles repayment agreements as needed
9. Manages special purpose vouchers as assigned (e.g., portability, VASH, FUP, Mainstream, RAD/PBV)
10. Participates in hearings and prepares supporting documentation
11. Performs related work, as required
12. May be reassigned during emergency situations

Minimum Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In these positions, we are looking for a minimum of high school graduation or equivalent and 2 (two) years of relevant housing or program eligibility experience.

Additional related education may count towards required experience.

BACKGROUND CHECK:

• A job offer is contingent on passing a background investigation

Other Qualifications

PREFERRED QUALIFICATIONS: 

• Bilingual in English and Spanish
  1. Additional compensation will be provided based on the use of bilingual skills. 
• Valid driver's license and a clean driving record
• Access to reliable transportation that is readily available for business use
• Certifications in Low Income Housing Tax credits, HUD Voucher Program Administration, Fair Housing
• Relevant work experience in case management, customer service, administration, compliance, or finance

KNOWLEDGE, SKILLS, & ABILITIES:

• Strong organizational and data management skills to manage high caseloads
• Ability to communicate effectively with clients, landlords, and colleagues
• Analytical and mathematical skills to calculate rent portions, verify income, and manage financial compliance
• Ability to interpret and apply rules, regulations, and policies accurately
• Proficiency in Microsoft Office, database systems, or other digital tools for data entry and reporting
• Conflict resolution and problem-solving skills to handle challenging situations effectively
• Ability to maintain confidentiality and exercise sound judgment
• Adaptable, proactive, and able to work both independently and collaboratively
• Cultural competency and empathy in working with diverse, low-income populations

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.