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Part Time Teller - Dilworth, MN bei Bell Bank

Bell Bank · Dilworth, Vereinigte Staaten Von Amerika · Onsite

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The Teller represents Bell Bank to our customers in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of teller transactions in accordance with established policies and procedures.

Responsibilities

Teller Duties:

  • Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Maintains a positive and welcoming environment, ensuring each customer interaction enhances their overall banking experience.
  • Accurately processes financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction.
  • Addresses customer issues and grievances as able. Escalates complex customer issues and seeks guidance when necessary to ensure accurate resolution and compliance with policies.
  • Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors.
  • Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams.
  • Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas.
  • Maintains security and confidentiality of personal customer information.
  • Completes annual trainings, including:
  • Departmental trainings
  • Security trainings
  • Banking regulation trainings

Bell Bank Culture, Policy and Accountability Standards:

  • Know by name and face as many customers and employees as possible, calling them by name as often as possible.
  • Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
  • Know, understand, and live the company values and bottom line.
  • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
  • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
  • Prompt and reliable attendance.
  • Perform other duties as assigned.

Education, Experience, and Other Expectations

  • High school diploma or GED required
  • 1-2 years of customer experience preferred
  • Experience using Microsoft products: Outlook, Word, Excel, preferred

 

Knowledge, Skills, and Abilities

  • Bookkeeping, calculator, and keyboarding skills.
  • Good communication, listening, and social skills
  • Timeliness and reliability.
  • Ability to be flexible, prioritize tasks, and stay poised under pressure.
  • Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
  • Flex Teller must be flexible in schedule and have ability to commute to any location within a specific region as needed.
  • Part Time Teller must work a set minimum number of hours per week, as determined by the branch leadership.
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