Service Drive Brand Ambassador bei Murgadoautomotive
Murgadoautomotive · Foothill Ranch, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Foothill Ranch
About the Role
The Service Drive Brand Ambassador is the first point of contact for our guests and is responsible for delivering a welcoming, professional, and seamless service experience. This role ensures each customer is greeted promptly, directed appropriately, and provided with an exceptional brand-level experience that reflects the standards of our dealership.
Key Responsibilities
· Warmly greet all service drive customers and create a positive first impression
· Direct customers to the appropriate Service Advisor or waiting area
· Assist with loaner car check-in/check-out process and explain transportation options (shuttle, Lyft, waiting lounge)
· Ensure vehicles are tagged, parked, and staged properly for service
· Maintain cleanliness and organization of the service drive, customer lounge, and reception area
· Provide updates on wait times or advisor availability
· Assist with light administrative tasks such as printing repair orders, answering phones, or handling service inquiries
· Support service events, promotions, and customer appreciation initiatives as requested
· Represent the dealership’s culture, values, and brand standards at all times
Qualifications
· Previous customer service, hospitality, or retail experience preferred
· Professional appearance and demeanor with strong interpersonal skills
· Excellent verbal communication and active listening abilities
· Ability to multitask in a fast-paced, high-traffic environment
· Reliable, punctual, and team-oriented
· Valid driver’s license with clean driving record required
· Bilingual (English/Spanish) a plus
Schedule/Compensation
• Full-time; hourly from $18.00 (DOE)
• Benefits available per company policy
EEO Statement
We are an equal opportunity employer and value diversity in our workplace.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
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