Homeoffice Identity and Access Engineer bei H&R Block

Our Company:We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!What you'll do...:

The IAM Engineer will be responsible for the daily operations and successful troubleshooting of company employee identity accounts while maintaining SLA and SOX requirements.

 

Day to day you'll...

• Process access requests in BMC and Salesforce ticketing systems
• Resolve incident requests for Service Accounts, Active Directory, Azure Active Directory, and any identity access related account troubleshooting
• Participate in rotation of duties with teammates and provide backup support
• Participate in active troubleshooting with customers as needed to ensure a timely and complete resolution
• Participate in on-call rotations
• Provision and deprovision banking application accounts
• Support access needs for Retail and Franchise offices globally
• Strive for continuous improvement using various coding practices to facilitate automation of tasks and streamline efficiencies
• Manage various access rights throughout the company
• Configure single-sign-on and multi-factor authentication tools
• Operate and manage secrets vaulting application
• Disable accounts as required
• Contribute to and maintain workflow and playbook documentation
• Implementing and updating role-based access control (RBAC), managing permissions, and ensuring users have appropriate access
• Ensuring IAM systems and user access align with organizational security policies and regulatory compliance
• Provide and support Just-In-Time access
• Create privileged accounts
• Monitor IAM systems for security events, performance, and access violations, then reporting on these metrics
• Produce evidence upon request for internal and external audits
• Collaborate with HR, security teams, application owners, and other stakeholders to streamline access processes and address security challenges
• Participate in development skills training
• Effectively work remote with some in-office work as requested

What you'll bring to the team...:

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
• 3 years minimum related work experience
• Proficiency with Active Directory Users and Computers, including navigating OU structure, searching effectively, and editing objects or individual attributes
• Fluency in Microsoft Office: Excel (formulas, conditional formatting, data manipulation) and Word (producing and updating logically organized, easy-to-understand documents)
• Ability to utilize PowerShell, including identifying a script's purpose and troubleshooting scripting errors
• Experience with Azure Active Directory/Entra, including navigation, effective searching, and identifying appropriate access control for least privilege
• Demonstrated ability to work as a team and collaborate outside of the organization
• Understanding of Microsoft Azure and DEVOPS environment

It would be even better if you also had...:

• Experience with Hyena, Delinea Secrets Vault, and privilege management tools
• Familiarity with Workday, IdentityNow/SailPoint, Salesforce, BMC Helix, and OnSpring
• Exposure to Azure DevOps and DEVO
• Scripting experience with PowerShell, Power BI, and Microsoft Graph

Why work for us:Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Jetzt bewerben