- Professional
- Optionales Büro in Greenville
Responsible for the completion of chart audits compared to patient accounts to ensure billing accuracy as mandated by regulations. Audits may be requested or concurrent and reported on a monthly basis. Act as a resource when questionable diagnosis and/or procedures need clarification based on medical necessity and appropriateness. Interact with patients to resolve disputed claims. Completes daily charge rejection report. Assist with root cause analysis when errors and trends are noted. Continuous education provided to ancillary departments.
Minimum Education: None
Required Licenses/Certifications: Licensed Nurse (LVN) or Registered Nurse (RN).
1. Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
2. Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
3. Attends the required corporate integrity and compliance training and education programs.
4. Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
5. Complies with all HIPAA standards.
6. Address and return inquiries within 24 hours.
7. Performs audits of patient bills compared to the medical records for accuracy upon request. Complete random billing audits. Monitors over & under charges.
8. Identify departments that fail to adequately document charges and/or have a high occurrence of late charges.
9. Provide lines of communication to management to resolve charge capture issues and minimize lost revenue.
10. Assist when charge capture concerns are expressed. Completes research and troubleshooting as needed.
11. Assist with root cause analysis when errors and trends are noted.
12. Complete Monthly Audit Results Report and presents to Manager, Director or appropriate Denial and PI Committees when requested.
13. Assist to provide continuous education to ancillary departments.
14. Resolve issues and/or concerns amicably in a timely manner. Involves PFS Leader when needed.
15. Promote and demonstrate excellent customer service at all times with internal and external customers to include patients, family members, physicians, co-workers and all other customers.
16. Communicates effectively and expresses ideas clearly, actively listens and follows appropriate channels of communication.
17. Enter accurate and thorough comments on patient accounts.
18. Uses time clock accurately and is punctual on a consistent basis.
19. Demonstrates a positive attitude in all assigned task and towards others.
20. Follows "Call-In" policy by notifying PFS Leader of absence.
21. Absences during evaluation period: 0-6 Occurrences = Meets Requirements. 7 or more Occurrences = Does not meet requirements.
22. Adheres to hospital and department dress code. Maintains a professional appearance at all times.
23. Consistently contributes to the achievement of excellence in healthcare through the quality and caring values of the mission and vision of Hunt Memorial Hospital District.
24. Perform special duties and projects as assigned.