Director of the Small Business Center bei Sandhills Community College

About the Department

The Director of the Small Business Center (SBC) is responsible for the total operation of the Small Business Center. Responsibilities include actively engaging with Moore and Hoke County communities, embedding themselves within community activities, identifying local small business needs, and providing strategic support to ensure businesses thrive. This position requires proactive partnership development and the maintenance of strong relationships with community stakeholders, local leaders, and agencies to create impactful workforce solutions. Additionally, the role involves coordinating and implementing seminars, continuing education classes, and outreach activities, while consistently promoting the SBC’s resources.

Position Duties

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Provide confidential, personalized consultation to prospective and existing small business owners regarding business structure, business plans, financial analysis, capital access, and marketing.
• Travel frequently throughout Moore and Hoke Counties to build strong community relationships, actively engage with stakeholders, and gain a deep understanding of the diverse needs of local populations.
• Build and maintain strategic relationships with key stakeholders, including local business leaders, government agencies, educational institutions, chambers of commerce, and nonprofit organizations.
• Develop and maintain visibility and accessibility through regular participation in community events, forums, and meetings.
• Monitor small business trends and proactively initiate activities to ensure the SBC remains responsive to evolving community and economic needs.
• Plan, schedule, and evaluate seminars and workshops, ensuring quality training that equips entrepreneurs and small business owners for success.
• Perform administrative tasks related to SBC management and operational effectiveness.
• Promote the SBC through community presentations, public speaking engagements, and targeted marketing campaigns.
• Serve actively on college, local, and state committees, advocating for small business and entrepreneurial support.
• Attend and represent the SBC at professional development conferences, networking events, and stakeholder meetings.
• Maintain compliance with college policies and procedures, recruit trainers, and manage instructional staff for seminars and classes.
• Prepare, manage, and monitor the SBC operational budget and report on accomplishments accurately and timely.
• Work collaboratively both internally within the College and externally, positively contributing to community and institutional objectives.
• Teach foundational classes, seminars, and/or workshops.
• Organize and ensure the Small Business Center Advisory Board is actively engaged and proactively guiding the operations of the SBC based on community needs of the small business community in compliance with all state and federal guidelines.

Ensure SBC program goals align with the vision of Workforce Development & Corporate Partnerships and the College Strategic Plan of Operations.

Minimum Qualifications

Required education and experience:

Education: Bachelor's Degree in Entrepreneurship, Business Administration, Accounting, Finance, or related field. Professional Experience:  Five or more years combined with business ownership or executive management experience and and/or advanced degree in a relevant field. Demonstrated experience in community engagement, partnership development, and business counseling. Ability to foster meaningful relationships and partnerships at multiple community levels. Skilled in developing strategic initiatives aligned with community needs and organizational goals. Proficiency in managing multiple projects with varying deadlines and requirements. Knowledgeable in small business development, economic principles, budgeting, financial reporting, and counseling techniques. Language: Strong ability in reading, analyzing, and interpreting business information. Excellent writing skills for reports, correspondence, and curricula. Ability to effectively present and respond to inquiries.  Strong public relations, communication, and presentation skills. Mathematical Skills: Ability to perform basic calculations, decimals, and percentages. Ability to assess, research, and analyze local business trends and data. Reasoning Ability: Independent judgment in developing problem-solving techniques and motivational strategies. Computer Skills: Complete proficiency in Microsoft Office Suite and comfortable use AI tools. Preferred education and experience: Spanish language proficiency preferred.

Other Requirements:

Must complete SBC director credentialing program within three years of hire and maintain professional competency with ongoing training as required.

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