Assistant General Manager bei Burma Inc

Location: Teakwood by Burma Love

Position: Assistant General Manager

Salary: $80,000 – 85,000 (DOE)

Calling all foodies, the passionate, the inspired!

At Burma Inc, we are more than just a company - we are a family of passionate individuals who believe that food is a celebration, a source of discovery, and a way to connect with culture. From our first restaurant, Burma Superstar, we`ve grown into a thriving family of restaurants (Burma Love and Burma Bites), a retail line, and a non-profit organization - and this is just the beginning. 

Burma Inc is seeking a skilled Assistant General Manager to support the General Manager in leading one of our Burmese/Southeast Asian restaurants in the heart of Hayes Valley. This role is perfect for someone with upper finer casual dining experience who is passionate about hospitality, food and beverage. You will manage staff, ensure exceptional guest experiences, maintain operational efficiency, and help achieve financial goals. This is an exciting opportunity to grow within a creative and culturally rich culinary environment. 

Key Responsibilities: 

1. Operations Management:

• Supervise daily Front-of-House (FOH) and Back-of-House (BOH) operations
• Maintain health, safety, and food quality standards
• Ensure the restaurant is clean, organized and fully operational during shifts

       2. Customer Service:

• Model and enforce exceptional guest service practices
• Address and resolve guest complaints professionally
• Identify opportunities to enhance the dining experience

       3. Staff Leadership:

• Assist in hiring, training, and mentoring restaurant staff
• Prepare employee schedules and ensure shift coverage
• Monitor staff performance and provide feedback or corrective action as needed

       4. Financial Oversight: 

• Assist in managing budgets, controlling labor costs, and analyzing sales trends
• Support inventory management, ordering, and cost control processes
• Collaborate with the General Manager on promotional campaigns and events

       5. Team Collaboration:

• Foster a positive, team-oriented work environment
• Communicate effectively with kitchen staff, servers and management
• Ensure alignment of team goals with company objectives

Skills and Qualifications: 

• 1-2 years managerial experience in an upscale finer casual dining experience (preferred)
• Strong understanding of P&L management
• Active Food Handlers, Sexual Harassment, and RS certifications
• Experience with Toast, ADP, OpenTable, DoorDash, and UberEats
• Knowledge of Asian cuisine, wine or beverage service is a plus
• Working knowledge of Google Spreadsheets and Docs is a plus
• Proven ability to train, lead and motivate a diverse Front-of-House (FOH) team

Compensation and Benefits: 

• Quarterly and annual performance-based bonuses
• Health, dental, vision and 401(k) benefits
• Staff meals and dining discounts across our family of restaurants
• Opportunity to work in a creative and culturally rich culinary environment

Equal Employment Opportunity (EEO): 

Burma Inc provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law, Burma Inc complies with all applicable state and local laws governing nondiscrimination in employment.