Internal Communications Manager bei Brock University
Brock University · St. Catharines, Kanada · Onsite
- Professional
- Optionales Büro in St. Catharines
Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.
We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.
Ignite new possibilities for your career. Break through at Brock.
Post End Date:
September 21, 2025 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)About the Role:
Reporting to the Director, Communications, the Internal Communications Manager is responsible for developing and executing internal communication strategies that support institutional priorities, enhance employee engagement, and promote organizational culture. The position oversees internal communication platforms, content creation, and engagement initiatives, ensuring alignment with Brock’s brand and values.
Acting as a trusted advisor to senior leadership and campus partners, the Internal Communications Manager provides expert guidance on messaging, change communications, and employee engagement. The position supports crisis communication efforts, facilitates two-way dialogue across the university, and contributes to broader strategic planning and budget processes.
The Internal Communications Manager will:
- Develop and lead a strategic internal communications framework aligned with Brock’s institutional goals, fostering transparency, engagement, and alignment across the university;
- Collaborate with senior leadership and departments to support change management, strategic initiatives, and employee engagement through effective internal messaging;
- Design and implement internal communication platforms to centralize and enhance information sharing;
- Champion inclusive and accessible communication practices, promoting awareness and adoption of internal protocols throughout the university community;
- Monitor and evaluate the effectiveness of internal communications using analytics, feedback, and engagement metrics to inform future strategies;
- Participate in strategic planning processes and contribute to the department’s annual budget planning, providing input on internal communications needs, tools and resource allocation;
- Serve as a strategic advisor to senior leaders, departments, and campus partners on internal messaging, communication planning, and best practices;
- Support internal crisis and change communications with clarity, empathy, and consistency, ensuring timely and coordinated messaging;
- Represent University Marketing and Communications on committees and at events, advocating for departmental objectives and fostering cross-functional collaboration.
Please note this position may occasionally require attendance at events and meetings outside of regular business hours including evenings and weekends to support operational needs.
Key Skills and Experience:
- Undergraduate degree in Communications, Public Relations, Journalism, or a related field, or the equivalent combination of education and experience;
- A valid G class driver’s license and an acceptable driver’s abstract;
- Experience in internal communications in a higher education or public sector environment;
- Exceptional writing, editing, and storytelling skills;
- Strong project management and organizational skills, with the ability to manage multiple priorities;
- Experience with digital communication tools (e.g., intranet platforms, email marketing software, CMS);
- Ability to work collaboratively across diverse teams, building and fostering strong relationships;
- Familiarity with accessibility standards and inclusive communication practices;
- Promotes and embodies inclusivity and respect within the workplace and the broader community;
- Strong critical thinking and analytical skills to assess and provide strategic insights;
- Strong presentation and reporting skills, capable of articulating ideas clearly and persuasively;
- Diplomatic and tactful approach in all interactions while maintaining professionalism;
- Skilled at understanding audience perceptions and tailoring messages to ensure clarity and effectiveness.
Salary and Total Rewards:
- Job Grade M, Salary Scale ($73,245-$118,776);
- Target Hiring Range: $73,245-$80,000;
This is a permanent position that includes:
- Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
- Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
- Vacation: Up to 3 weeks per year, in addition to university holidays.
- Professional Development: Eligibility for the Brock Tuition Waiver Program.
*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.
We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.
Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.
We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [email protected] if you require a disability related accommodation so we can ensure your participation needs are met.
Brock University does not use AI Technology at any stage of the recruitment process.
We appreciate all applications received. Candidates that are selected for an interview will be contacted.
Learn more about Brock University by visiting www.brocku.ca.
